Redeem Alan Wake code bundle with Quantum Break always getting error

DumberFlower · Apr 15, 2016

Hi,

I have purchase Quantum Break Disc which has the Alan wake game bundle with it in Singapore. However, when I use the code to redeem the Alan wake game. It is always pop up error and ask me to seek Microsoft support for this. Please help. Thanks

The error code is : Xbos-0x8015304808094b57-3b31-4ee3-b962-02fcebc7076c 2016/04/15 - 16:33:21 UTC

:)

MonauralClamp69 · Apr 15, 2016

Alan Wake

Purchased the Quantum Break / Alan Wake bundle and the alan wake code doesn't work. I put in the code and it says I need to redeem the code on another website. How do I get the code to work on my Xbox One?

FriendedToast49 · Apr 15, 2016

Pre order Quantum Break did not receive complimentary game

I didn't received the Redeem Code for Alan Wake & Quantum Break

DumberFlower · Apr 17, 2016

Can any of the MS support looking into it???

Misses Quinzel · Nov 3, 2018

Hey, DumberFlower! Sometimes that error code appears when the region on the website isn't the same as your account's region. Can you try another browser, please? IE tends to be a little more forgiving with the regions than say Chrome or Firefox. Let us
know if that works!

Mister Beep

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

Mister Beep

Hey Leonix!

Thanks for posting! When did you redeem the Quantum Break code? In order to receive Qyuantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately we'll be unable to assist further.

Also, the code for Alan Wake is located in the Quantum Break Xbox One bundle packaging. I recommend checking that out to find that code.

VicJoke

Mister Beep, in my case is the code included in the Xbox One Bundle: Quantum Break + Alan Wake

NamelessOne9080

Hi, I guess I didn't communicate clearly. I bought the XBox One special edition Quantum Break bundle (www.xbox.com/.../special-edition-quantum-break-bundle)
and there was no code for Quantum Break in the box. I'm not talking about windows 10 promotion - I mean no Xbox One code for Quantum Break at all. There was a code for Live Gold trial and a code for Alan Wake that I redeemed on my main account. It was a sealed
box, new. I have the serial number if necessary.

B21993Ray

Thanks！I'll keep on tracking my redeem codes for Quantum Break's Windows 10 version and Alan Wake!

Redeem Alan Wake code bundle with Quantum Break always getting error