Redeem a gift set but it doesn't appear complete

Discus and support Redeem a gift set but it doesn't appear complete in XBoX on Consoles to solve the problem; I was sent a Destiny 2 Deluxe Witch Queen Edition gift game, the problem is that I redeem it but it does not appear in my purchase history, but if I... Discussion in 'XBoX on Consoles' started by Happy Weed CR, Jul 1, 2022.

  1. Redeem a gift set but it doesn't appear complete


    I was sent a Destiny 2 Deluxe Witch Queen Edition gift game, the problem is that I redeem it but it does not appear in my purchase history, but if I have it downloaded, I can play the campaign of the normal edition, but the Deluxe content remains locked

    :)
     
    Happy Weed CR, Jul 1, 2022
    #1
  2. Arnol Chuchuneger Win User

    Redeem a gift set but it doesn't appear complete

    You want to tell me that we lose the money of an expensive dlc?
  3. Happy Weed CR Win User

    Redeem a gift set but it doesn't appear complete

    Twice bought the doc one as a gift the other to my friend's account by mistake, it was refunded, but the gift dlc for some reason we think was activated in his account and not mine, I am sure I will cash it into my account
  4. Happy Weed CR Win User

    Redeem a gift set but it doesn't appear complete

    Where can I direct you to help me? Well, my friend is not interested in the game and he has never played Destiny on his account, he does not have a Bungie account and he is not interested in the game, he only bought me the gift and sent it to me, I am sure he exchanged it with my account but no I know why it was left to him, therefore he told me that we should look for support so that they would remove the content and send it to me, because it is expensive content and he is not going to use it and as far as we know I don't know refund so they want to see if we can move it
  5. Happy Weed CR Win User

    Redeem a gift set but it doesn't appear complete

    But redeem the code with my account I do not understand why my friend's account comes out as owner, and proof of that is that I have the dlc in my account downloaded and for that enter to play without problem but the season pass is blocked and in the history I do not see the Deluxe DLC, but the game if it shows me the Deluxe content purchased within the game, I need to talk to someone to help me unlock that well because it seems more like a bug
  6. Francia J. Win User

    Redeem a gift set but it doesn't appear complete

    There is no option to move a game from one account to another and they do a refund but when it comes to a code that was already redeemed it's ineligible.

    For your reference, you can check this link: https://support.xbox.com/en-US/help/subscriptio...
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Redeem a gift set but it doesn't appear complete

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