Redeem a code error

Hi Daniill,

Thanks for your post. When attempting to redeem the code, are any error messages or error codes produced? To redeem a code, be sure to visit our
Redemption Page, or attempt to redeem the code on the Xbox following the steps here:

Redeem a Code on Xbox One.

Please let us know.

Error SVC60017 occurs when you try to redeem a prepaid code on Xbox One

You see the following error code when you try to redeem a prepaid code on Xbox One:

SVC60017

Solution

This error indicates that there was a problem with the configuration of the prepaid code. Try redeeming your code again in a few hours.

If you keep experiencing the problem, contact Xbox Support.

Link here:
support.xbox.com/.../error-code-lookup

Hi there.

Is there an error message or error code when you try to redeem the code?

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Have you tried redeeming the code on the website and the console? What error message/error code do you receive when you try redeeming on the console?

@Dena: Hey. Thanks for the reply. However, as I said the error comes at the time of trying to redeeming the code. The error being 'This code has already been redeemed'