RedDeadRedemption2

Discus and support RedDeadRedemption2 in XBoX Games and Apps to solve the problem; Hi, I've purchased the game Red Dead Redemption about a year+ time ago, have been playing the life out of it. I love the game, however today I was... Discussion in 'XBoX Games and Apps' started by AlissaHoyte, Jan 12, 2022.

  1. AlissaHoyte
    AlissaHoyte Guest

    RedDeadRedemption2


    Hi, I've purchased the game Red Dead Redemption about a year+ time ago, have been playing the life out of it. I love the game, however today I was playing earlier, then I tried to relaunch it. Now it says i have to purchase the game, which i already have, already have been playing. I'm just trying to get to the source of the problem. I love the game so much but I shouldn't have to repurchase if it already shows that I clearly own the game. Please Help

    :)
     
    AlissaHoyte, Jan 12, 2022
    #1
  2. Francia J. Win User

    RedDeadRedemption2

    Since we have confirmed that you have the base game, kindly remove and re-add your account.

    REMOVE ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then select Remove to confirm. ​​​

    4. When you're finished, select Close. ​​​

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    ​​​

    ADD ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email address and the password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​
  3. AlissaHoyte Win User

    RedDeadRedemption2

    It won't let me open the link but the available information I got from the screen was

    January 26, 2019 | Order number 4143444925

    Red Dead Redemption 2

    Red Dead Redemption 2

    $59.99

    Completed

    Total $65.24

    Paid with Microsoft account, MasterCard **5066

    Hide details



    Shipping details

    [mod removed - personal info]

    Billing details

    Subtotal

    $59.99

    Tax

    $5.25

    Total

    $65.24

    Paid with

    Microsoft account - $3.25, MasterCard **** - $61.99
  4. Francia J. Win User

    RedDeadRedemption2

    Thank you for that. Can you please click the game icon on your order history and once you're directed on the product page, kindly copy and paste the link here. I'll check it.
  5. Francia J. Win User

    RedDeadRedemption2

    Kindly refrain from providing any personal information. If possible delete any personal information in this session for your security and privacy.
  6. AlissaHoyte Win User

    RedDeadRedemption2

    Hi. I tried to share a screenshot of the receipt for the game but doesnt allow it on these replies

    But the date of purchase for the red dead redemption 2 game, standard edition game was purchased in January of 2019 for $65.24
Thema:

RedDeadRedemption2