Red screen issue on gears of war ultimate edition

Hi Mitch, check this thread out.

https://answers.microsoft.com/en-us...d-screen/6b51499e-e6e2-4e3f-aeba-d1ff4b63b48e

Hey my friend

Try to change ur tv cable or reset tv settings

Clear cache

Restarting ur console

Hope work .thanks

Thanks for the suggestion. I thought of that too, but it was a console update not the game. I’ve also seen another thread that other people have had this issue too.

Thanks for the info. I tried all of that and it still does it. This seems to have started when the console updated on 10-10-19. I have tried multiple different games and this is the only one doing it. Any more suggestions would be appreciated.

Hi xxHammer05xx,

Thank you for reporting this issue on the forums. In order to properly investigate the problem, please contact Xbox customer support to create a case and have the Xbox team further investigate the issue.

The Xbox team is aware of this graphical issue happening on the Xbox One X to a few games and are currently working on gathering more information to push out a possible solution soon. To help with the process, Xbox customer support asks those experiencing
the issue to call in and explain the issue with information that will be helpful to the engineers.

Log into
support.xbox.com

Scroll down, Click Contact Us

• Step 1: Click choose a Category- Xbox One,
  
• Step 2 : Ask Us a Question - See other options which will ask you to Pick a Topic
  
• Step 3: Pick a Topic - I recommend Payment & Billing for best results & then Show Contact Options
  
  Click Request a Call from Support
  

This will help schedule a call back from Customer Support.