Red Dead Redemtion 2 (Pre-order bonuses never received)

Case#1437856857

Me

Upon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order. The bonuses are as follows:

2M GTA dollars (delivered 5-7 business days) along with 250k GTA dollars (72hrs. after my purchase. )

Me
I never received either bonus and it is well passed the promised dates. I contacted Rockstar support and they told me that I would need to talk to you because it is a Microsoft glitch. Seeing that every purchase via the Microsoft Store is a legally
binding contract under the Microsoft terms and conditions, I wanted to know if I would be eligible for additional compensation seeing that this is well passed the promised dates? Only a few people are known to be affected by this glitch while others received
their without any issues.

Please let me know the next steps in handling this. Thank you.

M

would I be eligible for additional compensation seeing that this is well passed the promised dates?

MeUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

MeUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

MUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

:)

 

OFFICIAL Red Dead Redemtion 2 Pre-Order Thread

I have not received my pre order bonus code for pre odering red dead redemption 2 and does that code also entail the money for gta 5.

 

Red Dead Redemption 2 (no bonus received)

Case#1437856857

Me

Upon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order. The bonuses are as follows:

2M GTA dollars (delivered 5-7 business days) along with 250k GTA dollars (72hrs. after my purchase. )

Me
I never received either bonus and it is well passed the promised dates. I contacted Rockstar support and they told me that I would need to talk to you because it is a Microsoft glitch. Seeing that every purchase via the Microsoft Store is a legally
binding contract under the Microsoft terms and conditions, I wanted to know if I would be eligible for additional compensation seeing that this is well passed the promised dates? Only a few people are known to be affected by this glitch while others received
their without any issues.

Please let me know the next steps in handling this. Thank you.

M

would I be eligible for additional compensation seeing that this is well passed the promised dates?

MeUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

MeUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

MUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

 

Oh, it seems like it is Rockstar's stuff:

Rockstar Games Customer Support

You are advised to have your Social Club account ready and "Submit A Request".

 

Was told it is a Microsoft issue and not a Rockstar issue when I contacted Rockstar Support.

 

Oh sorry. I did not read clearly. Too bad that those Microsoft and Xbox staff are too lazy yet unhelpful to help, but the ambassadors should give you another contact method to solve this problem. Hope you can have that soon.

 

I am having the same issue. When did you pre-order red dead 2? I ask this because I pre-ordered on august 15 and have gotten mixed reports that I would only receive the gta $2 million If I pre-ordered by august 15.

thanks.

 

Let's see if the problem fixed in this weekend. If not let's push this thread up continuously until those god damn lazy Microsoft and Xbox staff offer any solutions.