red dead redemption 2 pre-order

BryanGiele · Oct 17, 2018

hi,

so i just pre-order red dead redemption 2.

and the money has gone off my pay pal but the pre order or game are no where to be seen.

i know i cant download it yet but it is also not showing up in my transaction history.

and like i said the money did go of my pay pal account any ideas on how to fix this?

grts

:)

FangedUsmc · Oct 17, 2018

Red dead redemption 2 dlc

I pre order red dead redemption standard edition on the 14th and then cancelled that on the 15th and pre order the special edition then canceled that today and pre order the ultimate edition of red dead redemption 2 and I don have the treasure map dlc

Dangerous FiZiX · Oct 17, 2018

Red dead 2

Hello Mark!

If you have questions about the release date of Red Dead Redemption take a look here Red Dead Redemption 2. You
can get any options regarding your transaction and pre-order by looking in your Order history.

Thanks for reaching out

XBF Chris J · Oct 17, 2018

Hey Bryan,

Were you checking your transactions from this link here? :
https://account.microsoft.com/billing/orders

Your transactions, pre orders included, should be showing up here. If they are not, is there any other account you may have been signed into when you made the pre order?

You can also
contact us here to speak with a live agent about your pre order.

Hope this helps!

BryanGiele · Oct 17, 2018

Yes i chekked it treu that link and it is not showing up i only have 1 account so I dont know where else it would be. And i do not want to lose 99euro

XBF Leslie D · Nov 3, 2018

Hi Bryan,

Here in the forums we can't get further detail into the transaction that went through on your end. I would suggest to contact Live Support for further assistance with the Pre-Order.

The best way to reach Live Support would be here: https://support.xbox.com/contact-us#0

It's going to ask if you want help from the virtual agent select
no thanks,pick the category (Games)and just pick a contact method
(request a call from support or Chat is faster).

H3adshak3r

I checked this for my and my brothers account and that is the result. Looks a little bit strange or? On My Account the Ultimate Edition is listed twice. I think this is not correct and on my brothers account ultimate edition is missing. Pre-Order Bonus is
correct, because i have it bought and my brother not.

My Account:

Red Dead Redemption 2 Ultimate Edition

This Package Contains:

- Red Dead Redemption 2

- Red Dead Redemption 2 Ultimate Edition

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre-Order Boni (War Horse)

- Red Dead Redemption 2 Pre-Order Boni (Treasure Map)

Brothers Account:

Red Dead Redemption 2 Ultimate Edition

This Package Contains:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

H3adshak3r

Each profile can set ONE console at a time as their home console and any other profile on that console can then play that profiles digital games and use its subscriptions without the profile with the
ownership of the games and subscriptions being signed in at the same time.

Good to know, but if i got my own console and this new console to my home console then this did not work anymore on the old console right?

So i set the console to my home console on my account to an now it works - he has all the Content of the game, but i think this is not the solution for the initial Problem, because he bought and installed a seperate copy of the full
game (Ultimate Edition) and so it should work without my account set to home console so that i share my game data with him.

And that is the real Problem which should be solved. So i checked what is installed on the console under his profile and compared it to my profile:

His installed game files:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre Order Bonus War Horse

- Red Dead Redemption 2 Pre Order Bonus War Treausre Map

My installed game files:

- Red Dead Redemption 2

- Red Dead Redemption 2 Special Edition Content

- Red Dead Redemption 2 Ultimate Edition Content

- Red Dead Redemption 2 Pre Order Bonus War Horse

- Red Dead Redemption 2 Pre Order Bonus War Treausre Map

So we both have installed exactly the same game files, but if is only logged in, Nothing of the Special and ultimate edtion either the pre order Bonus stuff is loaded and accessible in the game. And that ist no correct. So what's the
Problem?

Dangerous FiZiX

Hello Mark!

If you have questions about the release date of Red Dead Redemption take a look here Red Dead Redemption 2. You
can get any options regarding your transaction and pre-order by looking in your Order history.

Thanks for reaching out

XBF Leslie D

[*]Hi Superman, I'm sorry to hear that this is still persisting. The following list is the items that were part of the bundle for Red Dead Redemption 2 Special Edition:
[*]Special Edition:

Base game
Treasure Map (pre-orders before 8/15 only)
GTA$1M for GTA Online (pre-order only)
Pre-Order Bonuses:
- War Horse
- Outlaw Survival Kit
- Cash Bonus for Story Mode
Special Edition Content (Story Mode content):
- Bank Robbery Mission & Gang Hideout
- Dappled Black Thoroughbred
- Talisman & Medallion Gameplay Bonuses
- Gameplay Boosts
- The Nuevo Paraiso Gunslinger Outfit
- Free access to additional weapons

Also, in regards to the War Horse
Rockstar Support has this article stating how to access the War Horse. This is their response on their website;
"The War Horse will be available once you have access to the Stables through Story Mode progression."

Hope this helps!

ClearDeku1021

I have not received my pre order bonus code for pre odering red dead redemption 2 and does that code also entail the money for gta 5.

red dead redemption 2 pre-order