Red Dead Redemption 2 Online issue

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Just a friendly reminder though that the Red Dead Redemption 2: Story Mode is just an add-on or DLC addition to Red Dead Redemption 2 which means that it requires the base game, you will be needing to buy the base game that is sold separately.

It's not the base game that is needed. It is Red Dead Online. When you state that the base game is needed it sounds like people need to buy Red Dead Redemption 2 but that is not the case. Red Dead Redemption 2 contains both the single player story and the online portion. Red Dead Redemption 2 is not the same as Red Dead Online. They have 2 different names. Story Mode is DLC for Red Dead Online. It is not DLC for Red Dead Redemption 2 as you have said.

Hello x23 Hyper 23x,

Thank you for reaching out to us about your issue!

As of September 13, Red Dead Online has now been removed from Xbox Game Pass. Red Dead Redemption 2: Story Mode is downloadable content for Red Dead Online and was not included with Game Pass. Therefore, you would have had to purchase it in order to access it.

For our users that have purchased Red Dead Redemption 2: Story Mode and are no longer able to access it, you will have to purchase Red Dead Online as it is a requirement.

Currently you are able to purchase Red Dead Online, Red Dead Redemption 2: Story Mode & Red Dead Redemption 2 (which bundles both the story mode and online)

[Let us know if this answered your question by tapping "Yes" below]

Hello x23 Hyper 23x,

Thank you for reaching out to us about your issue!

As of September 13, Red Dead Online has now been removed from Xbox Game Pass. Red Dead Redemption 2: Story Mode is downloadable content for Red Dead Online and was not included with Game Pass. Therefore, you would have had to purchase it in order to access it.

For our users that have purchased Red Dead Redemption 2: Story Mode and are no longer able to access it, you will have to purchase Red Dead Online as it is a requirement.

Currently you are able to purchase Red Dead Online, Red Dead Redemption 2: Story Mode & Red Dead Redemption 2 (which bundles both the story mode and online)

[Let us know if this answered your question by tapping "Yes" below]

Hello everyone!

As stated, Red Dead Online has been removed from Xbox Game Pass as of September 13th. If you have purchased Red Dead Redemption 2: Story Mode and are no longer able to access it, you will have to purchase Red Dead Online.

Locking this thread since the answer has been provided. If there are further questions regarding Red Dead Redemption 2, please post a new topic.

Thank you!

-Tali

Are you sure that you purchased the full Red Dead Redemption 2 and not just the Red Dead Redemption 2: Story Mode. If you purchased the Story Mode, then you need to own Red Dead Online in order to play it. Story Mode is just DLC for Red Dead Online and cannot be played or installed without Red Dead Online.

Firstly, the retail full version of Red Dead Redemption 2 on disc already includes Red Dead Online so unless you have transitioned to a digital only console, you wouldn't need to purchase it again.
Secondly, which digital version did you purchase? There is the full game Red Dead Redemption 2. There is also Red Dead Online, which is obviously the online part. And then there is Red Dead Redemption 2: Story Mode, which is just a DLC for Red Dead Online (owning Red Dead Online is required) which allows you to play the single player campaign.
Please check your purchase history to see which one you have purchased.