Red Dead Redemption 2 (no bonus received)

Case#1437856857

Me

Upon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order. The bonuses are as follows:

2M GTA dollars (delivered 5-7 business days) along with 250k GTA dollars (72hrs. after my purchase. )

Me
I never received either bonus and it is well passed the promised dates. I contacted Rockstar support and they told me that I would need to talk to you because it is a Microsoft glitch. Seeing that every purchase via the Microsoft Store is a legally
binding contract under the Microsoft terms and conditions, I wanted to know if I would be eligible for additional compensation seeing that this is well passed the promised dates? Only a few people are known to be affected by this glitch while others received
their without any issues.

Please let me know the next steps in handling this. Thank you.

M

would I be eligible for additional compensation seeing that this is well passed the promised dates?

MeUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

MeUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

MUpon purchase of the Red Dead Redemption 2 (pre-order) I was to receive two bonuses that came with that pre-order.

:)

 

Red dead redemption 2 GTA bounus money

I purchased Red dead redemption 2 on the ninth, I have not received my gta online bonus money yet. Any help would be greatly appreciated!

 

OFFICIAL Red Dead Redemtion 2 Pre-Order Thread

I have not received my pre order bonus code for pre odering red dead redemption 2 and does that code also entail the money for gta 5.

 

If you didn't receive the preorder content after the 7-10 days wait, please post at OFFICIAL Red Dead Redemtion 2 Pre-Order Thread