Red Dead Redemption 2 crashes after about 30 minutes

Discus and support Red Dead Redemption 2 crashes after about 30 minutes in XBoX Games and Apps to solve the problem; Red dead redemption has been trouble from the start. It used to crash only after 5 or 6 hours, but now crashes after only 30 minutes. No other games... Discussion in 'XBoX Games and Apps' started by The Impaler 33, Nov 3, 2018.

  1. Red Dead Redemption 2 crashes after about 30 minutes


    Red dead redemption has been trouble from the start. It used to crash only after 5 or 6 hours, but now crashes after only 30 minutes. No other games crash, and my xbox one s is brand new. Ive tried everything i could think of, I’ve cleared the cache, I’ve
    cleared the persistent storage, I’ve factory reset the damn console, I’ve uninstalled the game data and save data and then reinstalled them, and the game still crashes. I know for a fact the console is not overheating or too dusty, and it has barely moved
    from the spot it is the whole time I have had it. I love this game and just want it to work. I just reached chapter 4, and really want to play. Any help is appreciated.

    :)
     
    The Impaler 33, Nov 3, 2018
    #1
  2. R1CH5TER
    R1CH5TER Guest
    R1CH5TER, Nov 3, 2018
    #2
  3. Lofty Who
    Lofty Who Guest
    Lofty Who, Nov 3, 2018
    #3
  4. Red Dead Redemption 2 crashes after about 30 minutes

    Hi. Sorry you are having issues. I assume this is a digital copy of the game? Firstly I would recommend completing this Game Issues troubleshooter
    all the way through. If this doesnt help please feel free to come back to us.
     
    MightyQuinn75, Nov 3, 2018
    #4
  5. Jurgen1488
    Jurgen1488 Guest
    You have to have a problem in the console, try the power cycle. Because no one has such a problem with the game.
     
    Jurgen1488, Nov 3, 2018
    #5
  6. Should i replace the console?
     
    The Impaler 33, Nov 3, 2018
    #6
  7. XBF Amber M
    XBF Amber M Guest
    Hi Impaler!

    Thanks for reaching out! It seems you have gone through a bit of troubleshooting thus far and seem to still have the same issue. Since you have already factory reset the console (I am assuming you did the version that allowed you to keep your games and apps.),
    I would recommend uninstalling the game itself, rebooting the console and then reinstalling the game.

    Please be sure to allow it to fully install prior to game play, even if it allows you to launch the game once it gets a bit installed. Once it fully installs and updates, then you can go ahead and give it a try. When your game continues to crash
    as it has, it is more than likely some corruption in the installation itself that is causing the issue. If you continue to have the same issue, then I would recommend following our wizard on the support pages relating to

    game freeze
    as that is really helpful.

    Give this a try and let us know the result!
     
    XBF Amber M, Nov 4, 2018
    #7
  8. Red Dead Redemption 2 crashes after about 30 minutes

    So uninstall, do a hard power cycle, then reinstall? Also, just curious, has anyone else had this issue?
     
    The Impaler 33, Nov 4, 2018
    #8
  9. AL K PWNED
    AL K PWNED Guest
    As Amber has said to uninstall the game completely, clear system cache, and do a reset on system and also try your modem. I personally have had issues with RDR2 as it is very glitchy. Im really hoping this works for you as i know i love this game too and
    maybe once it goes live we will run into each in the wilderness.
     
    AL K PWNED, Nov 4, 2018
    #9
  10. Never heard nobody woth this problem but did you tried to delete your account from the xbox and log back in again!!??
     
    HyperVenom523, Nov 4, 2018
    #10
  11. braveheatz
    braveheatz Guest
    Have you did a hard reset?
     
    braveheatz, Nov 4, 2018
    #11
  12. So I decided to try on my original model Xbox one, and it seems to be fine now. I appreciate all your help, and quick feedback. Red Dead Redemption 2 crashes after about 30 minutes :)

    Now i just gotta fix the Xbox One S at sometime.
     
    The Impaler 33, Nov 5, 2018
    #12
  13. Red Dead Redemption 2 crashes after about 30 minutes

    Hi Impaler,

    Thanks for reaching out to us! Regarding the Xbox One S not working properly to load Red Dead Redemption, there is the repair option. We appreciate all your efforts in trying to resolve this issue.
    We do have a one year warranty in the US for the console from when it is purchased. Here is a link on how to set up the console for a
    repair: Getting
    your Xbox console or Kinect sensor serviced.
    If it does not work on this page then please feel free to contact our support team at:
    Contact Us.

    It's going to ask if you want help from the virtual agent
    select
    no thanks,
    pick the category
    and just pick a contact method
    (request a call from support or Chat
    is faster).



    I hope this helps a bit more!
     
    XBF Jasmine Z, Nov 10, 2018
    #13
  14. Schwaaby03
    Schwaaby03 Guest
    I’ve had the same problem except I can’t play at all. I load in and as soon as I move the L analog stick it freezes and quits out. I am also in chapter 4 and have almost 60% completed. I called rockstar and they are aware of the issue but as of now have
    no fix. I was told its a one s and one x issue only. You can’t even start a new game now either it also freezes. This is so frustrating and now I can’t play at all. This should never be an issue when you pay for something. I’m thinking about asking for a refund
    and never playing it again.
     
    Schwaaby03, Nov 2, 2018
    #14
  15. The Impaler 33 Win User

    Red Dead Redemption 2 crashes after about 30 minutes

    Should i replace the console?
  16. Jurgen1488 Win User

    Red Dead Redemption 2 crashes after about 30 minutes

    You have to have a problem in the console, try the power cycle. Because no one has such a problem with the game.
  17. Schwaaby03 Win User

    Red Dead Redemption 2 crashes after about 30 minutes

    I’ve had the same problem except I can’t play at all. I load in and as soon as I move the L analog stick it freezes and quits out. I am also in chapter 4 and have almost 60% completed. I called rockstar and they are aware of the issue but as of now have
    no fix. I was told its a one s and one x issue only. You can’t even start a new game now either it also freezes. This is so frustrating and now I can’t play at all. This should never be an issue when you pay for something. I’m thinking about asking for a refund
    and never playing it again.
  18. AL K PWNED Win User

    Red Dead Redemption 2 crashes after about 30 minutes

    As Amber has said to uninstall the game completely, clear system cache, and do a reset on system and also try your modem. I personally have had issues with RDR2 as it is very glitchy. Im really hoping this works for you as i know i love this game too and
    maybe once it goes live we will run into each in the wilderness.
  19. MightyQuinn75 Win User

    Red Dead Redemption 2 crashes after about 30 minutes

    Hi. Sorry you are having issues. I assume this is a digital copy of the game? Firstly I would recommend completing this Game Issues troubleshooter
    all the way through. If this doesnt help please feel free to come back to us.
Thema:

Red Dead Redemption 2 crashes after about 30 minutes

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