Recurring Billing

Oldpixeltrain · Mar 22, 2021

Why do i have to turn Recuring Billing off every time i use a new game pass code and after 4 months of me turning it off every time i use a code now i have to pay a late fee sorta to chage my subscrtion i was going to use a 3 month xbox game pass ultimate code so i would not have to buy one every month like i have been doing due to me haveing to turn it off its like there trying to squeeze money out of me for forgeting to turn off reccuring billing yeah you do get a free month but still you have to pay for it by forgetting to turn off recuring billing i have gotten tired of haveing to turn off recurring billing yeah i get the purpuse of it at first i thougt it was good so i turned it on but my credit card got hacked and so i did not change my billing info to my new card so i had to pay that fee to change it to game pass ultimate now insted of one month i wanted to change to 3 months so i would not have to buy it every month so i can pay it its fine but i just been so annoyed about it that thay try to squeeze money out of pepole due to you having to pay a subscription to play online why not just make you if you want to buy game pass or ea play if you want to and make gold free

:)

choppyseize

Go into your account settings and click on 'services and subscriptions" then turn off auto renewal so you stop getting billed automatically.

JackieBroughton1

I had a different email and a live subscription but can't remember it and they charging my card how can I retrieve my other account

OpticRJames

I'm sorry about that. If it's an incoming charge and you have done the steps below to turn off the recurring billing then it should automatically expire on the expiration date.

Sign in to account.microsoft.com.

Under the section Subscriptions, select View all subscriptions, and then select Manage next to the subscription that you want to cancel.

Select Cancel subscription or Turn off recurring billing. Disabling recurring billing will grant you the benefits of your subscription for the remainder of the payment cycle without billing you again for a renewal.

Once it expires, you can just use the gift card balance to purchase a subscription.

Darlene Reid-Rericha

Well, I don't know how it's a past due account when it's just coming due. I'll just close this account and figure out what I'm going to do. Thanks Ron.

Smwutches

It's best to create your own thread for assistance. If it's $1.00 even it's most likely not a charge for Live. It sounds more like a verification charge if you tried to make a purchase with a new card. Those typically drop off on their own usually within
24-48 hours. If it is an actual charge for something on Live, you should be able to see the order listed at http://commerce.microsoft.com and you can submit a refund
request if needed.

Recurring Billing