Récupération d'un compte

Since the account recovery won't recognize the email, I'd like to know how to contact an agent because when I try, nobody is online.

Hi CarteModele4242,

Thanks for the update. To further address this issue, you may want to use the Contact Us portal to speak to an agent about options and tips for recovering your account. Also, like you already stated interest in attempt, you will need the

Account Recovery page to attempt recovery.

I hope this helps.

I remember the email address and the password (I think), but since the email account is not linked to either Microsoft or Yahoo ( and on the email I misspelled Yahoo to yohoo), so I really think I'm stuck there. So I will try to fill the recover account
form and see where this gets me.

Hello CarteModele4242,

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Is the email address that you have associated with your Microsoft account a third-party email address? Do you remember the email
address associated to your Microsoft account? If you remember the email address to your Microsoft account, you can try

changing the password to the account. If you are unable to use the security information to send a verification code, you can choose the option to fill our an account recover form. Be sure to let us know the results!

You should reach out to
Xbox Support for assistance with that.

The best way to reach Live Support would be here:
Xbox Support

Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support