Recuperar conta Microsoft (Recover Microsoft Account)

Hi there xCard B,

Thanks for reaching out here in forums. I'm sorry to hear about the issue with trying to recover a Microsoft account. I recommend to try using a different device or internet connection. Unfortunately, here in forums we do not have tools to help assist with
Microsoft Account recovery.

These are the only resources available for the issue:

• Recover your Microsoft account
• Recover your account

In reference to the
Microsoft Services Agreement, Under
Using the Services and Support Section, Paragraph i. Creating an Account and ii.
Account Use.

• "To protect your account, keep your account details and password confidential. You are responsible for all activity that occurs under your Microsoft account."
• "If you are having trouble accessing your Microsoft account, please visit this website:
  
  https://go.microsoft.com/fwlink/?LinkId=238656."

Hope this helps.

Já fiz tudo isso, só preciso que me enviem o código de 7 dígitos, porque por enquanto só me enviaram um de 4 dígitos que é pra saber se sou eu mesmo que estou tentando recuperar. Já afirmei que sou eu, já tentei recuperar por outro meio que é o de vários
dados e sempre negam meu formulário, forneci os dados do cartão usado na conta, meu nome e tudo mais. Isso é falta de compromisso com os usuários. Pois gastei no mínimo 1K e não estou satisfeito com o trabalho de vocês. Acho que cabe a mim procurar outros
meios para ter o que é meu por direito. Porque estou tentando de todos os modos e ninguém até agora me ajudou com isso.

_______________________________________________________

[Translation - I've done all that, I just need you to send me the 7 digit code, because so far only sent me april 1 digits that is to know if I'm trying to recover. I have already stated that I am, I tried recover otherwise of various data and
always deny my form, I've provided the data of the credit card used on the account, my name and everything. Is that a lack of engagement with users. Because I spent at least 1 k and I'm not satisfied with your work. I think it's up to me to find other means
to get what is rightfully mine. Because I'm trying in every way and nobody so far has helped me with this.]

Hey there x,

Sorry to hear you are running into these problems. If you have forgotten the password to your account, go ahead and take a look at the support article "Recover
and reset your lost Microsoft account password." If you are unable to reset it through the Xbox One console go ahead and give it a try through the web on your phone or a PC. Give it a try and let us know if this has worked.

Hello,

You can follow the steps here to recover your account.

https://support.microsoft.com/help/17875/microsoft-account-reset-or-recover-password

Or try the
Lost Account Solution wizard.

********

Olá,

Você pode seguir as etapas aqui para recuperar sua conta

https://support.microsoft.com/help/17875/microsoft-account-reset-or-recover-password

Ou tente o assistente de solução de conta perdida

https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution

Olá, você pode tentar recuperar sua conta usando a página de recuperação?

[Translation - Hello, can you try to recover your account using the recovery page?]

https://support.xbox.com/my-account/microsoft-account/forgot-microsoft-account-solution