Recruiting Ken and Gabby was more than an email before?

[quote user="voteDC"]

Browsing YouTube this video was recommended for me http://www.youtube.com/watch?v=w4RW3i4PESI.

It restores the conversations to recruit Ken and Gabby in the Purgatory nightclub, even taking into account if only
Gabby died in ME2 (which I didn't know was possible.)

Why Bioware removed this in favour of an email at the Spectre Terminal I don't know.

[/quote]

First time I played ME2, I chose not to proceed through the Omega-4 Relay because I still had things to finish up, not knowing that I could go back to them later and consequently Gabby died at the Collector Homeworld, and it wasn't a nice death...

It makes no difference in ME3. The only people that make an appearance are Chakwas, Gabby, Ken, and Kelly. Gabby and Ken can come back on the Normandy if you pardon them, but they have nothing to say. Kelly is only there if you had dinner with her, and Chakwas
has the bottle of Brandy and a small medigel side mission. Not missing much dude.

Hmmm...I know...but I am a OCDish person...you really think I should just go through with the suicide mission? I will only have Chakwas....and that sucks. Gabby and Ken was hilarious.

If I romance Kelly will my ME1 romance with Ashley make her pissed?

I had a very similar experience with customer service about this same issue

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Gabbie: Hi! Thank you for contacting Xbox customer support my name is Gabbie. Please allow me a moment to review the information you have provided.

Gabbie: Hi Joel! Before we start how are you doing today?

joel: good

Gabbie: Awesome!

Gabbie: I see that you are having trouble with getting the 3 months of xbox live for free offer?

joel: yes

Gabbie: Rest assured we'll do our best to have this resolved before the chat ends.

Gabbie: May I ask where did you see this promo?

joel: on the xbox live game store

Gabbie: Oh I see.

Gabbie: Joel, as per checking here, this offer is not available as of the moment. It is recommended that once you see am offer, you must grab it right away for it will not last.

Gabbie: Just to ask, do you still have the screen shot of this offer?

joel: It was a month ago when I purchased the games, I just never received the xbox live card

Gabbie: Why did you not contact us right away the moment you purchased the games?

joel: the promo said purchase any three of: Crimson Dragon, Killer Instinct (both paid packs), Lococycle, Powerstar Golf and Max: the Curse of Brotherhood and get 3 months of xbox live for free. I purchased and downloaded the games on xbox live from the
promo page on xbox live

joel: because it said it would be emailed

Gabbie: Oh I see.

Gabbie: Do you have an Xbox 360 or Xbox One console?

joel: xbox one

Gabbie: Cool!

Gabbie: I'll go ahead and check on this further for you. I'll be back in a moment, okay?

Gabbie: No worries, this will be sorted out.

Gabbie: Joel, do you still have the screen shot or a link for this free Gold offer?

Gabbie: We cannot find this free Months of Gold membership being offered. We have not receive an update for this last month.

joel: no I would even know how to do that if I would have thought of it

Gabbie: I totally understand where you are coming from Joel. However, I have checked all my resources here, I even asked my higher level of support on this. We never get an update from Microsoft that they are giving a free 3 Months Gold.

Gabbie: That is why we are asking for a proof or a screen shot for this.

joel: i found a screenshot of the offer online

Gabbie: That's great!

Gabbie: May I ask for it?

joel:
gamingbolt.com/xbox-one-buy-three-games-get-three-months-of-xbox-live-gold-for-free

Gabbie: Thank you.

Gabbie: Allow me to check this a real quick.

joel: ok

joel: I purchased the downloads 12/27/13

Gabbie: Joel, this site is not from Microsoft.

joel: i realize that but it is a screenshot of the offer

Gabbie: The official site of Microsoft is xbox.com or news.xbox.com only.

joel: ok, sounds like you have no intent of helping me ill contact support by telephone. Ill make sure I let them know how helpful you've been.

Gabbie: Again, never receive an update from Microsoft that they are giving a free 3 Months Gold.

Gabbie: Here's what I can do, I'll forward this to our Senior Tech to have it reviewed and check possible option.

Gabbie: May I ask for your gamertag,please?

Gabbie: I am doing my best to fix your issue.

Gabbie: But how can we provide your the offer that did not exist?

joel: did you not look at the link i sent you?

Gabbie: Again it is not a Microsoft site, it's not a legitimate site.

joel: if it didn't exist why is ther a site with a xbox screenshot with the offer

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Gabbie: Again, I can escalate this to our Specialist Team, if you allow me to.

joel: sure id appreciate that

Gabbie: Alright!

Gabbie: May I ask for your gamertag, please?

Gabbie: I have not heard from you for a while. Do you still need assistance?

joel: gamertag is

Gabbie: Thank you.

Gabbie: May I ask for your best contact email and best time to contact you?

joel: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and anytime is fine

Gabbie: Awesome!

Gabbie: I totally understand this is really important to you and I thank you for being so patient and for working with me to resolve this issue.

Gabbie: I have successfully submitted the request to our Specialist Team with the service request number:1233102613. Check your email time to time as you will be contacted as quickly as possible within 24-48 hours okay?

Gabbie: Aside from this, will there be anything else that I can further assist you with today?

joel: no that's it

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This is what customer support had to say when I contacted them. I even sent them a link with the xbox live screenshot of the PROMO and they basically called me a liar! Worst customer support I have ever received in my life and I have spent tens of thousands
of dollars on Microsoft products.

info: Please wait for an agent to respond.

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info: Privacy Statement

You are now chatting with 'Gabbie'

Gabbie: Hi! Thank you for contacting Xbox customer support my name is Gabbie. Please allow me a moment to review the information you have provided.

Gabbie: Hi Joel! Before we start how are you doing today?

joel: good

Gabbie: Awesome!

Gabbie: I see that you are having trouble with getting the 3 months of xbox live for free offer?

joel: yes

Gabbie: Rest assured we'll do our best to have this resolved before the chat ends.

Gabbie: May I ask where did you see this promo?

joel: on the xbox live game store

Gabbie: Oh I see.

Gabbie: Joel, as per checking here, this offer is not available as of the moment. It is recommended that once you see am offer, you must grab it right away for it will not last.

Gabbie: Just to ask, do you still have the screen shot of this offer?

joel: It was a month ago when I purchased the games, I just never received the xbox live card

Gabbie: Why did you not contact us right away the moment you purchased the games?

joel: the promo said purchase any three of: Crimson Dragon, Killer Instinct (both paid packs), Lococycle, Powerstar Golf and Max: the Curse of Brotherhood and get 3 months of xbox live for free. I purchased and downloaded the games on xbox live from the
promo page on xbox live

joel: because it said it would be emailed

Gabbie: Oh I see.

Gabbie: Do you have an Xbox 360 or Xbox One console?

joel: xbox one

Gabbie: Cool!

Gabbie: I'll go ahead and check on this further for you. I'll be back in a moment, okay?

Gabbie: No worries, this will be sorted out.

Gabbie: Joel, do you still have the screen shot or a link for this free Gold offer?

Gabbie: We cannot find this free Months of Gold membership being offered. We have not receive an update for this last month.

joel: no I would even know how to do that if I would have thought of it

Gabbie: I totally understand where you are coming from Joel. However, I have checked all my resources here, I even asked my higher level of support on this. We never get an update from Microsoft that they are giving a free 3 Months Gold.

Gabbie: That is why we are asking for a proof or a screen shot for this.

joel: i found a screenshot of the offer online

Gabbie: That's great!

Gabbie: May I ask for it?

joel:
gamingbolt.com/xbox-one-buy-three-games-get-three-months-of-xbox-live-gold-for-free

Gabbie: Thank you.

Gabbie: Allow me to check this a real quick.

joel: ok

joel: I purchased the downloads 12/27/13

Gabbie: Joel, this site is not from Microsoft.

joel: i realize that but it is a screenshot of the offer

Gabbie: The official site of Microsoft is xbox.com or news.xbox.com only.

joel: ok, sounds like you have no intent of helping me ill contact support by telephone. Ill make sure I let them know how helpful you've been.

Gabbie: Again, never receive an update from Microsoft that they are giving a free 3 Months Gold.

Gabbie: Here's what I can do, I'll forward this to our Senior Tech to have it reviewed and check possible option.

Gabbie: May I ask for your gamertag,please?

Gabbie: I am doing my best to fix your issue.

Gabbie: But how can we provide your the offer that did not exist?

joel: did you not look at the link i sent you?

Gabbie: Again it is not a Microsoft site, it's not a legitimate site.

joel: if it didn't exist why is ther a site with a xbox screenshot with the offer

info: Your chat transcript will be sent to [MOD REMOVED - Personal Information] at the end of your chat.

Gabbie: Again, I can escalate this to our Specialist Team, if you allow me to.

joel: sure id appreciate that

Gabbie: Alright!

Gabbie: May I ask for your gamertag, please?

Gabbie: I have not heard from you for a while. Do you still need assistance?

joel: gamertag is

Gabbie: Thank you.

Gabbie: May I ask for your best contact email and best time to contact you?

joel: [MOD REMOVED - Personal Information] and anytime is fine

Gabbie: Awesome!

Gabbie: I totally understand this is really important to you and I thank you for being so patient and for working with me to resolve this issue.

Gabbie: I have successfully submitted the request to our Specialist Team with the service request number: [MOD REMOVED]. Check your email time to time as you will be contacted as quickly as possible within 24-48 hours okay?

Gabbie: Aside from this, will there be anything else that I can further assist you with today?

joel: no that's it

info: Your chat transcript will be sent to [MOD REMOVED - Personal Information] at the end of your chat.