Recovery

Discus and support Recovery in XBoX on Consoles to solve the problem; Trying to access old account but no longer have phone number attached when prompted for security sms. Have tried providing information to recover... Discussion in 'XBoX on Consoles' started by BarmyArmy97, Dec 12, 2016.

  1. BarmyArmy97
    BarmyArmy97 Guest

    Recovery


    Trying to access old account but no longer have phone number attached when prompted for security sms. Have tried providing information to recover account but unsuccesful..tried calling xbox but could not get anywhere as now living in Holland having moved
    from UK

    :)
     
    BarmyArmy97, Dec 12, 2016
    #1
  2. Ruck4 Ruck4 Ali
    Ruck4 Ruck4 Ali Guest
    Recovery

    I can't recover my XboxLive account because it is to large to install! It has over 400,000 gamerscore! It is to big to put on my hard drive. when i firs had it it wouldnt let me get anymore acchievements which bummed me. I deleated my account and tried
    to recover it. It took over 36 hours to recover and now i would REALLY apreciate if i got a new harddrive for free. I think this is reasonal because i pay $100 a year for xbox live alone. THIS IS VERY UNFAIR IF IT CANT HANDLE MY XBOX ACCOUNT!



    Thanks,
     
    Ruck4 Ruck4 Ali, Dec 12, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Recovery.

    That's correct. You'll have to recover your account when you get the new console.
     
    Smwutches, Dec 12, 2016
    #3
  4. davemcfly85 Win User

    Recovery

    well since you have code of conduct ALL over your profile not to mention your modded game score (tons of stuff you unlocked on may 25 on a lot of games). I see your score getting reset to ZERO and branded cheater. so look on the bright side a ZERO game
    score will be far easier and faster to recover than the 400K plus 'fake' one you have now, have a nice day.
  5. Jack_936_337 Win User

    Recovery

    I try to contact them but it just leads me to the automated agent which doesn't understand the problem.
  6. OpticRJames Win User

    Recovery

    Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    Since your account has been hacked and the details have been changed already. This case needs to be reported and investigated properly. I would highly recommend contacting the support team through this link, https://support.xbox.com/en-US/contact-us.
  7. SatanicoDrCadillac Win User

    Recovery

  8. KindGryphon Win User

    Recovery

    Will I be able to recover anything that was purchased that was in a hacked account? A minecraft purcahse for example.
    If you can recover the hacked account, then yes. Otherwise no since everything is tied to the account that originally purchased it and nothing is transferable between accounts.
Thema:

Recovery

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