recovery system

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

I'm really sorry to hear about what happened with your account. I would highly recommend trying to reset the password of the account to regain access to it using this link, https://account.live.com/password/reset.

If that doesn't work, proceed to fill out the account recovery form at this link, https://account.live.com/acsr.

this is what minecraft support told me

While I agree that this appears to be a flaw in the system, you are posting in a tech support forum. This particular post, because it is a suggestion and not a question, would be better suited in the feedback/wishlist forum. I am very sorry that you are
having account issues.

From what I've seen, it's a system meltdown error and you have no choice but to send it in for a complete system recovery.

Thank you for your response Victor L.

You can try to go through the account recovery system for your Gmail as well!

This would greatly increase your chances overall of recovery.

There is no way to change the recovery information. When using Microsoft's recovery, you must use the form. I am sorry.

I hope this helps. -Lumie