Recovery of a Gamertag: Issues

No, it has something to do with the beta, I figured it out.

I would say contacting tech support is the best option..

you will need to verify your ownership of the a/c and once you answer their questions they can provide any information needed, as the a/c holder you will know the information so your pretty much guaranteed to get the email that was used

Hope this helps!

Hello Kaioken! Thank you for your post. We do offer a few ways to recover your account if you have forgotten the Windows LIVE ID. You can review these processes by visiting
http://www.xbox.com/forgot.

Greetings BloodHawk541!

Can you verify that your profile has been completely removed from the Xbox storage device.

How to delete Xbox LIVE profile safely

Before you delete your profile, you have to know the username and password for your Microsoft account that is associated with your profile.

1. Go to Settings, and then select System.
2. Select Storage.
3. Select All Devices.
4. Select Gamer Profiles.
5. Select the gamertag that you want to delete.
6. Select Delete.
7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.
   

Now, clear your Xbox system cache, three times in a row, restart your console and try recover your profile from LIVE.

Clear Xbox system cache

1. Press the Guide button on your controller, go to Settings, and select System Settings.
   
2. Select Storage or Memory.
3. Highlight any storage device, and then press Y on your controller.
4. Select Clear System Cache.
5. Important: Clear your Xbox system cache three times in row.
   

Restart your console.

Download Xbox LIVE profile.

1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
   
2. Select Download Profile.
3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
4. Enter your Microsoft account password, or a new generated app password if you have the two-step verification turned on for your Microsoft account.
   

Post back and let us know how it goes.

The Gamertag in question is OrlandoN,( my first name & initial)

I've noticed different MS accounts associated with it,

On 360 it points to a deactivated ISP email address.

On Xbox One recovery it directs to an MSN email.

I previously had this gamertag swapped with the one I'm now reaching you with,

and haven't accessed that account since.

Please assist with this messy situation. Thanks!!

we can't really assist you must follow the above proccess

If you do not.meet the pii requirements there is nothing anyone can do for you and it's a legally enforced requirement.

Youre only option really is to match as much data as you can to make up for.fhe missing information you use random.info you can say goodbye to that account

Exhausted all automatic avenues...

Please escalate to somebody with authority to investigate.

I'm sadly giving up...

ummm the proccess above sisjt an automated proccess

You are talking to live people every step of the way

Follow.thenlink providers and keep the Sr numbers then contact Support

Support will.never violate pii laws

The fines will get anyone fired