Recovering saves

WhiteWarrior625 · Jul 29, 2017

Hey, so I had a save on an old profile in a 360. Later, we switched to a one, and that profile got deleted. Here's the thing, we want a save from that profile, and we checked and that save is still on the hard drive. Problem is, it says we can't switch what
profile it is connected to. Also, this profile was never connected to Xbox live.

:)

Subject l7 · Jul 29, 2017

Recovering Save data

Hi there,

You could try to re-download your profile & see if that 'wakes it up.'

You will need your email address & password associated with the account in order to download it, so make sure you know that, if you have forgotten it, you can do a retrieval here:

Forgot the email address you use to log in to your Xbox? Learn how to find your Xbox login.

First of all, let's check if your profile is on your Xbox & that it's not corrupt:

Go to:

Settings/System Settings/Storage/

choose the drive you save to and go to "Profiles." See if your profile is there, if it is & it has a yellow triangle with a white exclamation mark, it is corrupt, so you
need to delete it off anyway. Choose to "Delete Profile Only."

Once you've done that, go to the hard drive again and instead of actually selecting it, press "Y" & choose "Clear System Cache."

This essentially just cleans out any unwanted files, much like clearing your browser history on your computer. At this point, I recommend powering your Xbox off for no less than 10 seconds. Switch it back on...

Now press the silver Guide button & choose the option "Download Profile."

This is where you'll be needing that email & password. Hopefully once you've done that, your info should appear.

If it hasn't, please come back & we'll see what else we can do

shinegreymon525 · Jul 29, 2017

Recovering Save data

For some reason my game's save data has switched profiles since my save data in setting is now saying unknown profile. Does anyone know what happened to it?

Daft Badger · Jul 29, 2017

Saves are tied to the profile that created them & can not be transferred to another profile.

Daft Badger

Saves are tied to the profile that created them & can not be transferred to another profile.

XBF Eladio M

Hey Buckst3r

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with recovering some of your save data.

When you have no save data on your console, this would indicate that you uninstalled the game at some point in time, was playing this on another console or offline, or removed your account. Performing any of these actions would remove your save data from
your console, or force you to sync your data in order to continue.

This process is all done automatically and does not require any input on your end. You can read more on this on the

Xbox One cloud game saves: FAQ.

I would have you verify that you ar enot experincing any issues with connecting to Xbox Live [the internet] as this can also cause problems with syncing save data.

Do you receive any error code when attempting to sync your data? If you are, I would encourage that you take a look at the article that covers

errors messages when syncing your save data.

Give this a try and let us know if this works for you!

MorkyMork1991

If you have Xbox Live and an internet connection while you were playing, the saves will be backed up in the cloud so you should have access to them.

Smwutches

The saves are stored on the cloud, so if you buy the game, you'll pick up where you left off.

Demented Dame

If you started playing at his house on split screen, when you signed in you would have had to pick the cloud as your storage device. Try going into the settings tab then console settings then storage. Pick the cloud then see if
your save is there. If it is, just move it to your HD then start the game. When it asks where you would like to save just pick your HD. I am not sure if this will work, but it is worth a try!! Good luck

If it doesn't, then [quote user="Wh1t35hadow"]

Use a USB.

[/quote]

Recovering saves