Recovering Minecraft account after merging to Microsoft account

Hello Bri Squishy,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to play Minecraft. However the migrated account you have used is now inaccessible. Let us check on this together and sort this out in timely manner.

We would like too clarify if we understand this description well, is your Mojang account migrated to a Microsoft account that was not yours? - "I had when logging in put a wrong outlook email by one number and so then when the merge happened i couldnt login."

On account migration, were you asked to enter the Microsoft Email account and password to sign in and complete the process?

Or where the email account and password was already filled out of information and you have not had the time to manually sign in to your account?

Support articles related to migrating Mojang account to Microsoft account:

How to Migrate a Legacy Minecraft Account to a Microsoft Account – Home

Minecraft Java Moving From Mojang to Microsoft | Minecraft

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello Bri Squishy,

We haven't heard from you in 72 hours, so we will be considering your issue resolved. If you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards

Bonjour and Hello!

I hope it's okay if I reply this in English, you can maybe use a translator.

Did you try the Merge feature on MineCraft?
It's best to read further information about it: Merging Minecraft Accounts.

Also, by reading further:
What will happen to my Mojang account after I migrate to a Microsoft account?

You won't need it anymore! After migrating you'll use your Microsoft account to log in to the Minecraft Launcher to play the game and log in to minecraft.net to manage your settings.

So perhaps try the Microsoft account.

Hope this works!
Sparrow

Yes it is the same account. Infact its the same email. my Mojang account uses the same email as my Microsoft account. This only started happening when Microsoft stated they would be merging accounts with Mojang.

I did the process of merging and now I no longer own minecraft.

I had my Microsoft account hacked and products/games like Minecraft merged to a different account before they deleted my Microsoft account linked to this email. I have all of the original information regarding my Minecraft account before I had migrated it with Microsoft (creation date, TID, access to original email, date of migration to THIS email, gamertag). I have been in contact with Minecraft Support and Microsoft Support and they both are redirecting me to either one so it's been a bit like ping pong.

This account I am trying to recover is my deceased sister's so its of utmost importance that I try everything at hand to get it back.

Thanks,

Emma