Recovering lost account

Hi there,

To clarify, are you attempting to recover your account? If so, check out this page that will help with recovering an account:

Recover and reset your lost Microsoft account password.

I hope this helps.

Hey there Guilherme,

Thank you for reaching out to us on the forums, in regards to a lost account you would need to follow the steps to recovering your account. I understand the frustration of not being able to fully recover the account due to some missing information but it
is necessary to enter as much correct information as possible for better chances in recovering the account.

The final step in recovering the account is going through the Account recovery form so you would need to fill this in correctly in order to recover the account.

Take a look at the following support links for more information on recovering a lost account.

• Find your Microsoft account email address
• Recover and reset your lost Microsoft account password

I hope this helps.

Well, something like "Recover account" "Lost account".

As you're trying to recover the account those subjects are good for your case

You can try calling Support to see if they can help you. As long as you know the email address that was connected to the account, which you seem to from your post, and the rest of the account information it is certainly worth a try
support.xbox.com/call-us

Hey there Svetlia,

If you've forgotten your email address on your account, you'll want to try the steps on this guide

HERE. If that fails, you'll want to speak with the chat/phone teams, for other options.

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