Recovering gamertag

SqueakyHare4539 · Jun 11, 2018

Hi, I’ve lost access to my email and password for my gamer tag/account - any suggestions or help would be most appreciated

:)

weaponx_uk2003 · Jun 11, 2018

Live Account over 360 and Xbox One

At the moment if you go to a mates house you can recover your gamertag on their 360, then when you get home you need to recover your gamertag back to your console (unless you use a USB Stick).

I am wondering how it will work with the xboxone? As I dont want to keep recovering my Gamertag everytime I move from my 360 to the xbox one and back again. Will it let you have your account on both machines at the sametime?

Cheers in advance.

Cass

Dirty Loco · Jun 11, 2018

Xbox Live and USB sticks

I have multiple Xbox's in my house, and use a USB stick to move my gamertag between consoles all the time. It works brilliantly.

It's quicker than recovering the gamertag. You can play straight away rather than waiting for it to recover.

It's safer than recovering the gamertag. Your gamertag will always be with you, rather than someone else's Xbox, who thinks it would be "funny" to change your Avatar colour to blue.

It's more reliable than recovering the gamertag. If there is a connection problem when recovering the gamertag, you can corrupt the gamertag.

A Salty Fluffy · Jun 11, 2018

Have you attempted resetting your password through your email? There should be a hyperlink beneath the sign-in page. From there, it will ask you some of the personal questions that you listed when you created your account, then send a reset link to your
email.

If you don't have access to your email, then you may not be able to get the account back, unless you are lucky enough to go through an xbox official.

Hope this somewhat helps!

Chae247 · Jun 12, 2018

Hey there!

So not sure if you mean you just "forgot them" or someone has actually compromised your account. Here are some links that will help you with either scenario.

https://support.xbox.com/en-US/my-account/security/compromised-account-solution

Forgot the email address you use to log in to your Xbox? Learn how to find your Xbox login.

Hope this helps as well!

HopiaManiPopcrn · Nov 4, 2018

Kindly check this link > Recover your account

Dirty Loco

I have multiple Xbox's in my house, and use a USB stick to move my gamertag between consoles all the time. It works brilliantly.

It's quicker than recovering the gamertag. You can play straight away rather than waiting for it to recover.

It's safer than recovering the gamertag. Your gamertag will always be with you, rather than someone else's Xbox, who thinks it would be "funny" to change your Avatar colour to blue.

It's more reliable than recovering the gamertag. If there is a connection problem when recovering the gamertag, you can corrupt the gamertag.

InvisibleBear87

Delete the Gamertag from the Xbox 360 Console. Only delete the Gamertag. Recover the Gamertag. You will need the Windows Live ID and Password to Recover that account.

A Salty Fluffy

Have you attempted resetting your password through your email? There should be a hyperlink beneath the sign-in page. From there, it will ask you some of the personal questions that you listed when you created your account, then send a reset link to your
email.

If you don't have access to your email, then you may not be able to get the account back, unless you are lucky enough to go through an xbox official.

Hope this somewhat helps!

smudger72

thank you for your help - i'll let you know how i get on.

An Xbox Dude

Sorry about that. The UK number is 020 7365 9792 from what I have listed. Let me know if you have issues with that number.

Recovering gamertag