recovering gamertag

Discus and support recovering gamertag in XBoX on Consoles to solve the problem; So I've called support 3 times now because im trying to recover an ancient gamertag; and unfortunately i have forgotten the email. It seems like... Discussion in 'XBoX on Consoles' started by SparkFlight, Nov 4, 2017.

  1. SparkFlight
    SparkFlight Guest

    recovering gamertag


    So I've called support 3 times now because im trying to recover an ancient gamertag; and unfortunately i have forgotten the email. It seems like basically no one can help me due to the fact that they can't access any account information without an email
    or password. Now I've checked every email account I've ever had and I don't see anything related to Xbox except a single payment years ago for Xbox live. I've read that they can ask me security questions to help me recover it as i know a lot of information
    regarding the account, but I've yet to have any luck with that strategy and it appears like none of the departments I've called even know if that's a feasable method of recovery. When I call it says I can go to xbox.com/proof to try and recover it but that
    link 404s. Also the fact that the account recovery request form doesn't even accept gamertags and only accepts skype names, emails, and phone numbers kind of just throws me in a big circle and leaves my wondering why it seems there's actually no way to recover
    gamertags in 2017 no less. Any help is appreciated as I'd like to have my childhood gamertag on my Xbox one.

    :)
     
    SparkFlight, Nov 4, 2017
    #1
  2. Live Account over 360 and Xbox One

    At the moment if you go to a mates house you can recover your gamertag on their 360, then when you get home you need to recover your gamertag back to your console (unless you use a USB Stick).

    I am wondering how it will work with the xboxone? As I dont want to keep recovering my Gamertag everytime I move from my 360 to the xbox one and back again. Will it let you have your account on both machines at the sametime?

    Cheers in advance.

    Cass
     
    weaponx_uk2003, Nov 4, 2017
    #2
  3. Dirty Loco
    Dirty Loco Guest
    Xbox Live and USB sticks

    I have multiple Xbox's in my house, and use a USB stick to move my gamertag between consoles all the time. It works brilliantly.



    It's quicker than recovering the gamertag. You can play straight away rather than waiting for it to recover.



    It's safer than recovering the gamertag. Your gamertag will always be with you, rather than someone else's Xbox, who thinks it would be "funny" to change your Avatar colour to blue.



    It's more reliable than recovering the gamertag. If there is a connection problem when recovering the gamertag, you can corrupt the gamertag.
     
    Dirty Loco, Nov 4, 2017
    #3
  4. Dirty Loco Win User

    Xbox Live and USB sticks

    I have multiple Xbox's in my house, and use a USB stick to move my gamertag between consoles all the time. It works brilliantly.



    It's quicker than recovering the gamertag. You can play straight away rather than waiting for it to recover.



    It's safer than recovering the gamertag. Your gamertag will always be with you, rather than someone else's Xbox, who thinks it would be "funny" to change your Avatar colour to blue.



    It's more reliable than recovering the gamertag. If there is a connection problem when recovering the gamertag, you can corrupt the gamertag.
  5. InvisibleBear87 Win User

    Forgotten pass code

    Delete the Gamertag from the Xbox 360 Console. Only delete the Gamertag. Recover the Gamertag. You will need the Windows Live ID and Password to Recover that account.
  6. A Salty Fluffy Win User

    Recovering gamertag

    Have you attempted resetting your password through your email? There should be a hyperlink beneath the sign-in page. From there, it will ask you some of the personal questions that you listed when you created your account, then send a reset link to your
    email.

    If you don't have access to your email, then you may not be able to get the account back, unless you are lucky enough to go through an xbox official.

    Hope this somewhat helps!
  7. smudger72 Win User

    recover gamertag

    thank you for your help - i'll let you know how i get on.
  8. An Xbox Dude Win User

    recover gamertag

    Sorry about that. The UK number is 020 7365 9792 from what I have listed. Let me know if you have issues with that number.
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recovering gamertag

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