Recovering email using alternative email

Hello prepmaster149,

Thanks for posting on the Xbox forums. We understand that you are interested in learning how to recover an account. We have a support article that provides instructions on

how to recover an account's email address or password. Be sure to let us know the results!

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please open this link on a web browser, https://account.live.com/username/recover.

Try entering an alternate email or phone number that you might have linked with the email of the account. This is an alternate way to recover the correct email.

If you are unable to recover it this way, please contact the support team for further advice. You can contact them using this link, https://support.xbox.com/en-US/contact-us.

No Microsoft employee will tell you a Microsoft account email address. Doesn't matter how much "proof" you send them.

Do you know the password but not the email address of the account?

If you have access to an alternative email address or phone number of this account, you can use them to recover the email address at:

https://account.live.com/username/recover

This is just an alternate email address used to recover your account in case you forget your password or used as a two step verification method if you enable it. But you cannot sign in using this email address.

Since this is an alternate email address, you will probably not receive a confirmation email on it. You just receive the email above on your Microsoft account email address letting you know about the security change.

If you have any other question, please let me know.

Have you checked for an alternate email on hotmail? They could of added there own email to your account. All they would have to do is go to recover lost password and have it sent to the added email, change the password and re-recover your account.