Recovering an old NOT live account

Discus and support Recovering an old NOT live account in XBoX on Consoles to solve the problem; I got my Xbox One a little later, so up until very recently, I played on my 360. I had two accounts on my 360, and I only used my Live Account very... Discussion in 'XBoX on Consoles' started by TotaledBinkie36, Apr 23, 2017.

  1. Recovering an old NOT live account


    I got my Xbox One a little later, so up until very recently, I played on my 360. I had two accounts on my 360, and I only used my Live Account very early, and then switched to my other account to play solo, full time. The problem is two-fold. One I don't
    remember my non-live account needing an email. I think I literally just made a new profile. I know my account name, if the Xbox One, would just let me somehow sign in with my account name, there would be no issue. I've tried signing in with multiple, email
    addresses I've had over the years.

    How do I get my 360 Account, on my Xbox One?

    Please, and thank you, for any help.

    :)
     
    TotaledBinkie36, Apr 23, 2017
    #1
  2. Hurlamania
    Hurlamania Guest
    Recovering old account

    Call 1-800 4MY-XBOX they will assist you the best they can to resolve the issue and get it recovered
     
    Hurlamania, Apr 23, 2017
    #2
  3. Jacyintha
    Jacyintha Guest
    Recovering old account

    Try contacting phone support. If you can provide the gamertag, they can look it up. You have to, of course, prove it is your account by passing security questions. If you can verify, they can provide the email and help you try and reset the password.
     
    Jacyintha, Apr 23, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Recovering an old NOT live account

    If it was a strictly offline account, there would not be a way to recover it without converting it to a Live account first. You would need to do so from a 360 console while you're using that profile.
     
    Smwutches, Apr 23, 2017
    #4
  5. XBF Crystal P Win User

    Recovering a old account

    Hi there,

    Thanks for reaching out here in Xbox Forums. I'm sorry to hear about the issue with forgetting the email to your Microsoft Account. Try checking out this article:

    Unfortunately, the account holder will be the only one with the information for the

    Account Recovery Form
    .

    Hope this helps.
  6. Ryan Leary Win User

    Recovering a old account

    Thank you for this it just happened today lol
  7. Deku. Win User

    Recovering a old account

    The exact same thing happen to me can someone direct me were i need to go
  8. Kareem Midani Win User

    Recovering a old account

    Try contacting the Xbox Support team!
  9. CrazY1985 Win User

    Recovering a old account

    Sorry man. Dont see any possibilities here
Thema:

Recovering an old NOT live account

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