Recovering an old account. Please help!

Discus and support Recovering an old account. Please help! in XBoX on Consoles to solve the problem; This is a hard one. A long time ago I had a Gamertag known as IsaRyHager. The profile was kept under my control, and my father and I managed the Live... Discussion in 'XBoX on Consoles' started by HumanOutbreak, Nov 27, 2014.

  1. Recovering an old account. Please help!


    This is a hard one.

    A long time ago I had a Gamertag known as IsaRyHager. The profile was kept under my control, and my father and I managed the Live account for it. One day, a few years ago, he went and changed my Live account information. Since then, any time I try to log
    into IsaRyHager, it would prompt me for the new password, which I am unable to get from my father. (This has been a few years ago, we no longer communicate.) I have made a new account , and sat patiently. I never asked or posted anywhere because
    I figured the account was doomed. Is there any way I can detach the gamertag IsaRyHager, and link it to a new account? I can most likely confirm any sort of questions and security information, assuming I'm contacted
    back; I know that you won't give a random person someone else' account because of some sap story. The gamertag has been inactive for about two years now, and I would really like to get it back. Please contact me directly on the post, or email me at "[Mod removed]"
    All help is appreciated; I would really like to know if there is any way to get my Xbox account back.

    :)
     
    HumanOutbreak, Nov 27, 2014
    #1
  2. iHateApple95
    iHateApple95 Guest
    Recovering my Old Account - Please Assist

    I haven't used this account since like 2010, how would I know what credit cards I used?
     
    iHateApple95, Nov 27, 2014
    #2
  3. lenzio
    lenzio Guest
    Recovering my Old Account - Please Assist

    Do you remember the credit/debit card you use to add points on your old account? If you do that should be enough info need to phone up xbox billing and support to get the account password chaged
     
    lenzio, Nov 27, 2014
    #3
  4. WPAK
    WPAK Guest

    Recovering an old account. Please help!

    Hi there,

    to be able to switch an account to another Microsoft Account or change gamertag etc, you will need access to the account. So the thing you want to try is to regain access to that account, if you know security settings etc that can be very helpfull in the
    process of recovering it.

    See this link for the steps you can try:
    support.xbox.com/.../forgot-microsoft-account-solution


    The link will have all the steps you can try.

    Also be aware that you shouldn't post any personal information in the forums, They will be removed from your post, since you probably can't edit it anymore.

    Let us know the results
     
  5. Thanks for the response. I have submitted my info using the link you sent me. I have never used these forums so I sorry if I am giving you guys a hard time, but I appreciate the help. We will both know if I can get back into my account in about 24 hours,
    when the submission has been reviewed.
     
    HumanOutbreak, Oct 31, 2018
    #5
  6. HumanOutbreak Win User

    Recovering an old account. Please help!

    Thanks for the response. I have submitted my info using the link you sent me. I have never used these forums so I sorry if I am giving you guys a hard time, but I appreciate the help. We will both know if I can get back into my account in about 24 hours,
    when the submission has been reviewed.
  7. WPAK Win User

    Recovering an old account. Please help!

    Hi there,

    to be able to switch an account to another Microsoft Account or change gamertag etc, you will need access to the account. So the thing you want to try is to regain access to that account, if you know security settings etc that can be very helpfull in the
    process of recovering it.

    See this link for the steps you can try:
    support.xbox.com/.../forgot-microsoft-account-solution


    The link will have all the steps you can try.

    Also be aware that you shouldn't post any personal information in the forums, They will be removed from your post, since you probably can't edit it anymore.

    Let us know the results
  8. Georges C. Win User

    Please help me recover an old account

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello EpicKnight, to recover your account you will need to know the Email, phone or Skype name, unfortunately it is not possible to recover only with the Gamertag.

    If you have Email, phone, or Skype name, follow the account recovery form procedures.

    Recover your account

    https://account.live.com/acsr

    How to recover a hacked or compromised Microsoft account

    https://support.microsoft.com/en-us/account-bil...

    Help with the Microsoft account recovery form

    https://support.microsoft.com/en-us/account-bil...
  9. gds1972 Win User

    Can't Access Gamer tag I used to have and don't have the email used anymore

  10. RichieB_ Win User

    need help recovering an old account

    Hi JakobPeterson,

    Thank you for your contribution to the Microsoft community.

    We understand that you need help with your old account that you want to recover it. I would like to ask when was the last time you successfully sign in that account?

    For the meantime, you may try to follow this guide on the support article about "account doesn’t exist": Learn more: I can't sign in to my Microsoft account - Microsoft Support


    [​IMG]


    We look forward for your response.

    Regards,

    Microsoft Community Moderator
Thema:

Recovering an old account. Please help!

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