Recovering an old account I don't have all of the info for

Discus and support Recovering an old account I don't have all of the info for in XBoX Accessibility to solve the problem; I used my mothers xbox live account since I was a child and didn't really think about asking for the account info before she died and haven't been able... Discussion in 'XBoX Accessibility' started by Kiwitsu ~, Nov 3, 2023.

  1. Kiwitsu ~
    Kiwitsu ~ Guest

    Recovering an old account I don't have all of the info for


    I used my mothers xbox live account since I was a child and didn't really think about asking for the account info before she died and haven't been able to get back in for a few years and was wondering if there were a way to recover it without the email or phone number that was attached its an old account and hasn't been accessed in a long time and for sentimental reasons want it back but I guess I understand if thats not possible I have the email and password that is about it

    I have no way to login to the emails because she would regularly change the passwords and forget them herself
    The phone is LONG gone
    I wont be able to answer the childhood friend security question which I was prompted I do not know if it changes I only tried once

    :)
     
    Kiwitsu ~, Nov 3, 2023
    #1
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Recovering an old account I don't have all of the info for