Recover Microsoft Account using Gamertag?

Discus and support Recover Microsoft Account using Gamertag? in XBoX on Consoles to solve the problem; I apologize if this isn't the right area for this topic, the Xbox forums have changed drastically since i last used them and i'm finding navigation a... Discussion in 'XBoX on Consoles' started by LWFreedom, Apr 15, 2014.

  1. LWFreedom
    LWFreedom Guest

    Recover Microsoft Account using Gamertag?


    I apologize if this isn't the right area for this topic, the Xbox forums have changed drastically since i last used them and i'm finding navigation a little more difficult than i remember.

    A few days ago i decided it was time to change my Gamertag to a name i use to identify myself across all other platforms, only to remember that i created a 'throw away gamertag' with that name approximately 6 years ago. Simple solution right? Delete the
    account, or change the gamertag on that account so i can use it on my current one. The only problem is that the last time i logged in to that account was in the same year i created it.

    The profile has long since been removed from my Xbox's, and due to lack of foresight i never attached the account's email to any of the email addresses i use on a daily basis. I know the gamertag, chances are i could remember the password, but i don't know
    the email address attached to the account. I have searched the internet for a solution and checked microsoft/xbox support (this

    https://support.xbox.com/en-CA/my-account/microsoft-account/forgot-microsoft-account
    does not apply to me as i do not have the profile on any of my consoles and i never sent any emails using the account's address,) to no avail.

    I recall there was a support email address some time ago that i have used to address account issues in the past, however i can't seem to find that information in the contact us area of the support page any longer, so i turn to the forums.

    Down to the question at hand. With the information provided, is there a way i can find out the email address i used to create that old profile so that i may login and free up that gamertag for use on my current profile?

    I know i could get an answer quicker via phone or chat support, but i much prefer email (or forum) if possible as my experiences via email support in the past have been far superior to the phone support.

    :)
     
    LWFreedom, Apr 15, 2014
    #1
  2. gds1972
    gds1972 Guest
    gds1972, Apr 15, 2014
    #2
  3. I had to do a Console reset due to the new update, And i've lost my main account! I only have my seperate account on my console. Is there any way to get it back?

    Hey there ItsRiotMAN725,

    As RiTTzFAN93wj stated, you'll just want to sign into your account again using the same email address and password you used when you setup the account originally.

    If you forgot that information, this page can help you recover it. Recover Microsoft Account using Gamertag? :)

    Recover your Microsoft account information
     
    Mister Mascot, Apr 15, 2014
    #3
  4. Recover Microsoft Account using Gamertag?

    Down to the question at hand. With the information provided, is there a way i can find out the email address i used to create that old profile so that i may login and free up that gamertag for use on my current profile?

    Hey there LWFreedom,

    Unfortunately if you don't know the e-mail to the account, there's no way to access it without calling Microsoft support and having them try to validate the information you give to them. They will then ask you a few questions, and if you
    answer them correctly they will give you your e-mail.

    So give Xbox a call at 1-8004MYXBOX, and tell them this: Hey my gamer-tag is (Your Gamer-Tag) and I don't remember which email I used. You can also Contact Them by
    Clicking Here.
     
    PR1NCE DARKNESS, Apr 15, 2014
    #4
  5. LWFreedom
    LWFreedom Guest
    Surely there has to be another way to sort this out through support? I don't really have all that much time for phone calls, and short of having Telephobia i am not at all comfortable speaking to people on the phone. As i mentioned in my original post, there
    was once an email address one could contact support through, and i have used said address to sort out account related issues in the past, but i cannot seem to find that address any longer. Perhaps they no longer use it?

    I do appreciate you taking the time to respond to my post, Pr1nce Darkness, and welcome a solution from any others that think they may be able to help.
     
    LWFreedom, Oct 31, 2018
    #5
  6. PR1NCE DARKNESS Win User

    Recover Microsoft Account using Gamertag?

    Down to the question at hand. With the information provided, is there a way i can find out the email address i used to create that old profile so that i may login and free up that gamertag for use on my current profile?

    Hey there LWFreedom,

    Unfortunately if you don't know the e-mail to the account, there's no way to access it without calling Microsoft support and having them try to validate the information you give to them. They will then ask you a few questions, and if you
    answer them correctly they will give you your e-mail.

    So give Xbox a call at 1-8004MYXBOX, and tell them this: Hey my gamer-tag is (Your Gamer-Tag) and I don't remember which email I used. You can also Contact Them by
    Clicking Here.
  7. LWFreedom Win User

    Recover Microsoft Account using Gamertag?

    Surely there has to be another way to sort this out through support? I don't really have all that much time for phone calls, and short of having Telephobia i am not at all comfortable speaking to people on the phone. As i mentioned in my original post, there
    was once an email address one could contact support through, and i have used said address to sort out account related issues in the past, but i cannot seem to find that address any longer. Perhaps they no longer use it?

    I do appreciate you taking the time to respond to my post, Pr1nce Darkness, and welcome a solution from any others that think they may be able to help.
  8. Georges C. Win User

    My old gamertag doesn't link to my microsoft account, is there a way to do this?

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello David, the Gamertag is linked to a Microsoft account, if you are logging into the Xbox and another Gamertag appears, it is because it is another account.

    To recover the account that has this Gamertag you have to use the form below, however it is not possible to recover it only with the Gamertag, you need to know your email account.

    Recover your account

    https://account.live.com/acsr
  9. NaZoooom Win User

    Need help transferring gamertag to an new email

    Hi DannyTubiolo,

    I believe that you can not transfer a gamertag as it is linked to your Microsoft account/email.

    You will need to use the Microsoft account recovery form and try to recover the lost account/password.
  10. Francia J. Win User

    Minecraft and microsoft and ps4 linked wrong

    There is no option for us to check the email address or the Gamertag of a Microsoft account which means that in order for us to recover the account as well we need to locate or find the Microsoft email address first.
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Recover Microsoft Account using Gamertag?

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