Recover lost email

FaiyazChoudhury · Nov 21, 2021

Hello,

I recently migrated my Mojang account to a Microsoft account on Minecraft and the account I used was my own and I am in a Microsoft family. Since I am a child and my birthday is set as me being a child, of course, my account is a child account. Only after migrating my account was when I couldn't play multiplayer on Minecraft since my Xbox privacy settings did not allow me to do so. My dad and I never bothered to change this when creating the Microsoft family since back then I didn't have Minecraft yet or any multiplayer games so we didn't give it a second thought. It's been a while now and while I still remember my email and password and use it regularly, the email my dad used to set up the Microsoft family has been untouched and my dad forgot what the email was so now I am stuck with not being able to play multiplayer nor change privacy settings for my account.

:)

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

No one will be able to tell you what your account email is even if you know the gamertag associated with the account.

If you remember your account email you can fill in the account recovery form. This link has information about the recovery form.

https://support.microsoft.com/en-us/account-bil...

onyxishere

Sorry but if there was no email address attached to the account and you've deleted it or lost it there is no way to recover it. However, what you can do is create a new email address and account for her. Keep the details of the account handy so that if
it is lost again in the future you can easily recover it.

Smwutches

You would need to contact support. As long as you can verify you are the owner of the account, they can get you the email. Then you would need to reset the password. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Chillingbaton01

Sorry to hear that, as you're not able to remember your email address you may need to proceed with the account recovery form:

https://account.live.com/acsr

Also, you could try alternative methods to recover your account here:
https://support.microsoft.com/en-us/account-bil...

Hope it helps, if you have further questions feel to ask

Greetings

MajorAwful

Have you checked for an alternate email on hotmail? They could of added there own email to your account. All they would have to do is go to recover lost password and have it sent to the added email, change the password and re-recover your account.

Recover lost email