Recover Gamer Tag/Profile

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Jane, for you to be able to manage your pin, I advise you to follow the official tutorial from the link below, please

https://support.xbox.com/en-US/help/family-onli...

I remain at your disposal if you have any further questions.

Thats awesome to hear, but a question, so if I reformat i would have to do something to recover my gamer profile to the now empty HD and that would enable me to access history which is I guess saved to that xbl gamer tag? Basically will reformatting hurt
my chances of recovering my gamer tag to that HD

Tried both of these things, now the Xbox won't download the profile at all. Tried to give it time to see if the service alert would get taken care of and now it's this. Also, when friends have tried recovering gamer tags from our Xbox it won't let them,
now cant recover this gamer tag either.

If you remember your gamer-tag you will be fine. Contact Xbox Support @ 800-469-9269 & explain that you know your gamer-tag however you cannot remember your email for your gamer-tag account and you would like help recovering it. You will be prompted with
verification questions to ensure you are not trying to recover someone else s account & if all checks out, you should be downloading & playing on your profile in no time.

Hello Peter.

I am sorry to hear about this problem you are having with recovering your Xbox Gamer tag. I have just tried to recover one of my gamer tags and this has worked fine, please could you provide more information on what happens when you try to download your
profile, thanks!

Happy Gaming!