Recore Deal with Gold for Full Price

Hey guys and gals,

I have a Xbox Live Gold account (last renewal 11.02.17)

I just bought the Recore deal with Gold that was listed in the Dashboard for 19,99€.

My order lists the Price as 39,99€ on PayPal. Has anyone had similar problems?

Is there any way to get the Deals with Gold price? Like a reimbursement for the unexpected 20€ overhead.

I hope you can help me.

:)

 

Xbox Live and Microsoft Store was down

And now I'm annoyed. Gold with deals once again shows the Bioshock series on sale for full price

 

Charged full price on sale items

Hi there,

Yesterday, September 23rd, I purchased two games currently discounted on Deals with Gold, but was charged the full, undiscounted price for these two games.

The games are:

Styx: Shards of Darkness

Deals with Gold - 60% off

Regular price - $64.99

Sale Price - $26.00

I was charged - $64.99

Order # 6517645685

and

Kholat

Deals with Gold - 33% off

Regular price - $19.99

Sale price - $13.39

I was charged - $19.99

Order # 3374553403

If you could please refund the overcharged amount on these games, it would be greatly appreciated. Thank you.

Cheers,

Darcy

 

You would need to contact support and speak to billing to see if there is anything they can do. Contact Us | Xbox Support

 

Ok, thank you very much.

I was afraid that's the only way. I'll try that tomorrow.