Recording 4k game footage gets cut off now at random points (Xbox One X)

Gravewalker909 · Feb 11, 2020

I really need help with this. I've been doing a gaming channel, with 4k game clips, usually about 40 mins to an hour long. I had no problems before the recent update. I'm using two different external hard drives, and both have plenty of room. One is
even brand new. But when I start recording, it displays an hour long but randomly cuts off at random points. Could be a few mins, could be 20. I've reset the console, shut it down and unplugged it, and still isn't working properly. This feature worked great
before.

:)

Frathos

AFAIK, they are testing some fixes now for Game DVR 4K clips in the Alpha Skip Ahead and possibly Alpha Dashboard preview releases. You will have to wait until testing finishes with the Beta and Delta tiers and the updates are released into the next public
Dashboard release. If they follow past year releases, then the next public update may be in July or August 2020 (that's just my best guess at this time).

xDevilxGirlx421

Hi,

this is a known bug the xbox team is working on a fix and it should be fixed the next update at this point you have to wait for a new update that fixes this issue

800caa7f-a37d-45ef-8

So it wont work until then huh? Thats a long time. Thanks for your help though.

XBF Chris J

Hello P BRODAS,

Thank you for posting here on the Xbox forums. This thread is a bit old, so it will be locked due to its age. If you haven’t already, please go ahead and make a new thread detailing this issue and any troubleshooting steps (if any) you’ve
tried so far. That way we can tailor our support specifically to you. We will be happy to help you there!

Thanks again

P BRODAS

Gravewalker were you able to figure this out? I recently started having the same issue. except my clips don't record more than 10 , 15 seconds.

Recording 4k game footage gets cut off now at random points (Xbox One X)