Reclamation

Discus and support Reclamation in XBoX Games and Apps to solve the problem; Hello. I play has gears of wars 4. My profile is in main account on my Xbox one. I thus bought season pass on my profile the problem it is that my... Discussion in 'XBoX Games and Apps' started by Xx Scamppii xX, May 17, 2017.

  1. Xx Scamppii xX
    Xx Scamppii xX Guest

    Reclamation


    Hello. I play has gears of wars 4. My profile is in main account on my Xbox one. I thus bought season pass on my profile the problem it is that my husband who plays on the same console had no packs of operations, boost of troop, boost of battle, pack of
    elite. The maps of the game(set,play) is shared well but not packs. While all which is on my account should be shared with the other profiles. The customer service Xbox me sending here to find the solution to this problem. What do I have to make?

    :)
     
    Xx Scamppii xX, May 17, 2017
    #1
  2. YonderAmoeba523
    YonderAmoeba523 Guest
    reclamacion

    Number of order of reclamation does not exist but I have sent controller (inspector) for state about number of reclamation 1418955093
     
    YonderAmoeba523, May 17, 2017
    #2
  3. Loraine Mon
    Loraine Mon Guest
    Reclamation

    Hi,

    To better assist you with your concern, we suggest that you post it in English so we can properly isolate the issue and provide you an appropriate solution.

    Regards.
     
    Loraine Mon, May 17, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Reclamation

    Season passes work differently than other content. Some content may be shared between accounts, but not all. Generally any in-game consumables are only available to the account that purchased the pass.
     
    Smwutches, May 18, 2017
    #4
  5. Xx Scamppii xX
    Xx Scamppii xX Guest
    Maybe but I connected my account on the console of my brother who had him(her) access to the pack and to the map. And that my husband had no access on my own console there. (Knowing that I bought season pass on my console).
     
    Xx Scamppii xX, May 18, 2017
    #5
  6. Loraine Mon
    Loraine Mon Guest
    Hi,

    There are various reasons why you are experiencing this issue. It is possible that the account who purchased the packs is not set as Home account on the Xbox.

    To properly isolate your concern, please provide us the following information:

    • How many Xbox consoles are you using?
    • On which console did you set your account as Home account?

    You can share purchased games and Xbox Live Gold with other users only on your home Xbox. There are some game contents and map packs that are only allowed to be used by the profile who purchased it.
     
    Loraine Mon, Nov 2, 2018
    #6
  7. Mister Maka Win User

    Reclamation

    Afternoon RIP DarK0Zz 34.

    For information on your suspension you'll want to head on over to
    Enforcement.xbox.com    . We're unable to provide any information on Enforcement actions here on the forums and all communication from the Enforcement team is going to be through that page. If you have any other Xbox support questions, please let us know in
    a new thread.
  8. Loraine Mon Win User

    Reclamation

    Hi,

    To better assist you with your concern, we suggest that you post it in English so we can properly isolate the issue and provide you an appropriate solution.

    Regards.
  9. Loraine Mon Win User

    Reclamation

    Maybe but I connected my account on the console of my brother who had him(her) access to the pack and to the map. And that my husband had no access on my own console there. (Knowing that I bought season pass on my console).
    Hi,

    There are various reasons why you are experiencing this issue. It is possible that the account who purchased the packs is not set as Home account on the Xbox.

    To properly isolate your concern, please provide us the following information:

    • How many Xbox consoles are you using?
    • On which console did you set your account as Home account?

    You can share purchased games and Xbox Live Gold with other users only on your home Xbox. There are some game contents and map packs that are only allowed to be used by the profile who purchased it.
  10. Xx Scamppii xX Win User

    Reclamation

    Maybe but I connected my account on the console of my brother who had him(her) access to the pack and to the map. And that my husband had no access on my own console there. (Knowing that I bought season pass on my console).
  11. EDUARDO SOMBRA Win User

    Reclamation

    Minha filha de 4 anos comprou hoje um jogo das tartarugas ninjas no qual eu não autorizei não deixei o dowlond ser completado não quero essa compra.

    [Translation: My 4 year old daughter bought today a set of Ninja turtles in
    which I did not authorizedidn't leave dowlond be completed do not want this purchase.]
Thema:

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