Reclamation

Discus and support Reclamation in XBoX on Consoles to solve the problem; bonjour, J'ai reçu un message du renforcement Xbox live sur ma console le 26/10/17, pour non respect du code de conduite donc mon compte est banni... Discussion in 'XBoX on Consoles' started by RIP DarK0Zz 34, Oct 26, 2017.

  1. RIP DarK0Zz 34
    RIP DarK0Zz 34 Guest

    Reclamation


    bonjour,

    J'ai reçu un message du renforcement Xbox live sur ma console le 26/10/17, pour non respect du code de conduite donc mon compte est banni temporairement je ne comprend pas car depuis mes anciens ban de tchat j'ai retenu la leçon et je n'enfreint plus le code
    de conduite je le respecte ! Alors j'aimerai retrouver mon compte s'il vous plaît car cette fois-ci je ne mérite pas une'telle sanction c'est injustifié !

    Dans l'attente de votre retour je vous remercie de prendre en compte ma demande légitime.

    Mr Hugon.

    [translation]



    Hello,

    I received a message of reinforcement Xbox live on my console on 10/26/17, for non respect of the code of conduct so my account is banned temporarily I do not understand because from my old ban chat I learned the lesson and I no longer break the code of
    conduct I respect it! So I would like to find my account please because this time I do not deserve such a penalty is unjustified!

    While waiting for your return, I thank you for taking into account my legitimate request.

    Mr Hugon.

    :)
     
    RIP DarK0Zz 34, Oct 26, 2017
    #1
  2. YonderAmoeba523
    YonderAmoeba523 Guest
    reclamacion

    Number of order of reclamation does not exist but I have sent controller (inspector) for state about number of reclamation 1418955093
     
    YonderAmoeba523, Oct 26, 2017
    #2
  3. Xx Scamppii xX
    Xx Scamppii xX Guest
    Reclamation

    Hello. I play has gears of wars 4. My profile is in main account on my Xbox one. I thus bought season pass on my profile the problem it is that my husband who plays on the same console had no packs of operations, boost of troop, boost of battle, pack of
    elite. The maps of the game(set,play) is shared well but not packs. While all which is on my account should be shared with the other profiles. The customer service Xbox me sending here to find the solution to this problem. What do I have to make?
     
    Xx Scamppii xX, Oct 26, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Reclamation

    Afternoon RIP DarK0Zz 34.

    For information on your suspension you'll want to head on over to
    Enforcement.xbox.com    . We're unable to provide any information on Enforcement actions here on the forums and all communication from the Enforcement team is going to be through that page. If you have any other Xbox support questions, please let us know in
    a new thread.
     
    Mister Maka, Oct 27, 2017
    #4
  5. Mister Maka Win User

    Reclamation

    Afternoon RIP DarK0Zz 34.

    For information on your suspension you'll want to head on over to
    Enforcement.xbox.com    . We're unable to provide any information on Enforcement actions here on the forums and all communication from the Enforcement team is going to be through that page. If you have any other Xbox support questions, please let us know in
    a new thread.
  6. Loraine Mon Win User

    Reclamation

    Hi,

    To better assist you with your concern, we suggest that you post it in English so we can properly isolate the issue and provide you an appropriate solution.

    Regards.
  7. Loraine Mon Win User

    Reclamation

    Maybe but I connected my account on the console of my brother who had him(her) access to the pack and to the map. And that my husband had no access on my own console there. (Knowing that I bought season pass on my console).
    Hi,

    There are various reasons why you are experiencing this issue. It is possible that the account who purchased the packs is not set as Home account on the Xbox.

    To properly isolate your concern, please provide us the following information:

    • How many Xbox consoles are you using?
    • On which console did you set your account as Home account?

    You can share purchased games and Xbox Live Gold with other users only on your home Xbox. There are some game contents and map packs that are only allowed to be used by the profile who purchased it.
  8. Xx Scamppii xX Win User

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    Maybe but I connected my account on the console of my brother who had him(her) access to the pack and to the map. And that my husband had no access on my own console there. (Knowing that I bought season pass on my console).
  9. EDUARDO SOMBRA Win User

    Reclamation

    Minha filha de 4 anos comprou hoje um jogo das tartarugas ninjas no qual eu não autorizei não deixei o dowlond ser completado não quero essa compra.

    [Translation: My 4 year old daughter bought today a set of Ninja turtles in
    which I did not authorizedidn't leave dowlond be completed do not want this purchase.]
Thema:

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