Reciving error code 0x8013153B

Discus and support Reciving error code 0x8013153B in XBoX on Consoles to solve the problem; Recieving this error code when trying to browse games to buy or look at games with Gold. 9a347286-1511-40e7-aa3d-e28f0ec75d89 Discussion in 'XBoX on Consoles' started by Worthy66, Dec 29, 2016.

  1. Worthy66
    Worthy66 Guest

    Reciving error code 0x8013153B


    Recieving this error code when trying to browse games to buy or look at games with Gold.

    :)
     
    Worthy66, Dec 29, 2016
    #1
  2. GaseousJaguar11
    GaseousJaguar11 Guest
    ​i,m having error in opening xbox one store the error is coming error code 0x​8013153B plzz help

    i,m having error in opening xbox one store the error is coming error code 0x8013153B
     
    GaseousJaguar11, Dec 29, 2016
    #2
  3. LateBuzzard6889
    LateBuzzard6889 Guest
    error code info

    what error code is this 0x8013153B and what does it mean
     
    LateBuzzard6889, Dec 29, 2016
    #3
  4. Miss Bijoux Win User

    Error code: 0x8013153B

    Hey guys -

    If the power cycle that maxen recommended didn't work, let's have you try
    removing your Xbox Live profile     from your Xbox One console, then power cycle. If that doesn't work, the next step I'd suggest is to

    factory reset     your Xbox One (while keeping your games and apps) and seeing if that helps resolve the issue.

    Give those a shot and let us know if the issue persists. :)
  5. Bi9 Daddy707 Win User

    Error code: 0x8013153B

    I am in the same situation and I tried power cycling, and it didn't work, I still can't open the xbox store
  6. Mister Mascot Win User

    Error code 0x8013153B

    Hey there Burnleyfan234,

    • Sorry to hear about the issues with connecting to the store, it does sound like there might be a network problem. Please run a Detailed Network Statistics
      test on the Xbox One console and provide the following information.
      • Download Speed
      • Upload Speed
      • Latency
      • Packet Loss %
      • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used)

    That'll help us figure out the next step to get this fixed!
  7. maxen Win User

    Error code: 0x8013153B

  8. Mister Maka Win User

    error code 0x8013153B

    Heya TheDarkJudd.

    Sorry to hear you're having trouble accessing the Xbox One store! Since this first started have tried a quick power cycle on your Xbox One to see if that helps? To power cycle your Xbox One, hold down the power button on the console for 8-10 seconds until it
    shuts off. Once it's off, you can power it back on. Let us know if that helps!
Thema:

Reciving error code 0x8013153B

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