Rechnungsnummer [Mod removed PI] - Bestellnummer [Mod Removed PI] ultimate [Edit -...

Hello

I am sorry, but even if your child is not legal age, he should not have access to your account, that is why Microsoft has set up the possibility of creating accounts for minor children.

On the other hand, if you have been removed again from the monthly subscription, it is because there is a self-megotical renewal of the subscription you have to stop it. https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/cancel-recurring-billing-or-subscription

Hello Franz,

Thank you for posting here on the Xbox forums. What exactly can we help you out with? Are you asking about an unauthorized transaction, or are you asking about a refund that hasn't come through yet? Let us know the exact situation that is occurring as well
as what exactly we can help you out with and we will try our best to assist.

Its happened before... how can Microsoft allow this to happen, EVERYTIME!

[Mod Removed- PI]

Ich glaube nicht, dass dieses Problem behoben wurde. Wenden Sie sich an den Xbox-Support

[Translation - I don't think this has been fixed. Contact Xbox support]

Also , egal wie, das ganze solltest du telefonisch und schriftlich abklären,

da kann das Forum sicher wenig ausrichten.

Sollte man aber in einem Alter in welchem man vom Enkel spricht wissen oder?

[Translation - So, no matter how, you should clarify the whole thing by phone and in writing,

since the forum can certainly do little.

But should one know at an age when one speaks of the grandson or?]