Receved notice that to eliminate advertisements I needed to pay to upgrade to Premium MSN Games

About a month ago, I received a notice that I needed to upgrade to premium MSN games in order to eliminate advertisements. I approved an Annual payment of $14.99. A couple weeks later, I received another notice, same as before--I thought maybe I was using
two different applications so I approved another annual payment of $14.99. In the last couple of days, I received the same message again!! What is going on?

Please direct me to the correct site were I can get an explanation and hopefully a refund!

Thank you!

:)

 

Microsoft Mahjong not recognizing my 1 year upgrade.

In February, 2016, I purchased Microsoft Mahjong upgrade for 1 year. I had to reinstall Microsoft Solitaire collection and now Mahjong is no longer recognizing the premium upgrade so I am getting the advertisements. How do I get it to recognize the premium
upgrade. The login is correct.

 

Upgrade to Premium

I have the same problem. PLEASE HELP

 

Hello Cooker

In this instance I would contact
Microsoft support Due to the double payments and it keeps popping up. Maybe there are multiple accounts being signed in on the pc. Either way they will be able to help you sort it out.

Thanks

brad

Xbox Forum Team