Recent update problem

Hi there!

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3F45-0000-3080-0513-8007-2746

he update could not be downloaded from Xbox LIVE. Try the following:

1. Try installing the update again.
2. If you're having problems connecting or staying connected to Xbox LIVE, see
   Xbox LIVE connection problems.

Note You can also update your console software by copying the update to a USB flash drive or CD. See

Troubleshoot console software update problems.

Taken from:
Error code after Xbox 360 update.

Hi Soleh808! My name is Ricardo an independent advisor ready to help you with this situation!

Reset your display settings

If there's a disc in the console, eject it.

On the console, press and hold the Xbox button for 10 seconds to turn off the console.

Press and hold the Xbox button and the Eject button until you hear a beep to turn on the console. You’ll hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. Don’t let go until you hear the second beep or see the console start up in low resolution mode (the Xbox startup screen will appear slightly pixelated).

Note If you have an Xbox Series S or Xbox One S All-Digital Edition, you’ll need to press and hold the Xbox button and the Pair button instead, as your console does not have an Eject button.

In either case, this will start up your console in low resolution mode (640 × 480). To change this setting, press the Xbox button to open the guide. Go to Profile & system > Settings > General > TV & display options, and then select the resolution you want from the Display dropdown.

I guess I didn't try *every* avenue. I'm glad I have a flash drive and or CD. Just think having to drive somewhere to purchase 1 of these just to get a mandatory update..pretty ridiculous. Anyway, It worked via copying to USB. Thanks for the help.

Hello @soleh808! I hope you're doing great out there despite the issue that you're experiencing.

There are a number of possible reasons why your screen may be blank or black after you turn on your console. However, we suggest first to check the following:

• Confirm that both your TV and Xbox One console are turned on.
  
• Check that your TV is set to the correct input signal (HDMI).
  
• Check that the HDMI cable connections to your console and to your TV are secure.
  
• Check that the HDMI cable is connected to the "out to TV" port on the console.
  
• Try plugging the HDMI cable into a different HDMI port on your TV.
  
• Try using a different HDMI cable to connect your console to your TV.
  
• Try connecting your console to a different TV.
  
• Power cycle your Xbox One: Press and hold the Xbox button for 10 seconds to turn off the console, and then turn it on again.
  

If the issue persist, I would suggest preforming an offline update. You can update your console using the Xbox Start-up Trouble-shooter. To bring up the Xbox Start-up Trouble-shooter, follow these steps:

1. Power off your console, and then unplug the mains lead to ensure that the console is completely powered off.
   
2. Wait 30 seconds, and then plug the mains lead back in.
   
3. Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.
   
   Note The Xbox Series S and the Xbox One S All-Digital Edition do not have Eject buttons. You can bring up the Xbox Start-up Trouble-shooter on these consoles by holding only the Pair button (steps 3 & 4) and then pressing the Xbox button.
   
4. Continue holding the Pair and Eject buttons for 10-15 seconds.
   
5. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.
   
6. The console should power up and take you directly to the Xbox Start-up Trouble-shooter.
   
7. Plug the USB flash drive with the Offline System Update files into a USB port on your Xbox console. When the flash drive is inserted, the Offline system update option on the Xbox Start-up Trouble-shooter becomes active. Use the D-pad and A button on your controller to select Offline system update to initiate the update using the files saved on your flash drive.
   

When the update is complete, the console will restart and you should be returned to the Home screen. If this happens, your console is now up to date! You can remove the USB drive from your console.

If the update is not successful, go to the following section: What to do if the offline system update is not successful.

However, If the issue persist, it could be a hardware/internal issue which means that your console needs to be serviced. You can request a repair order for it here.

Make sure to keep us updated!

I hope this helps you out!

You say you cleared the cache of every storage device. It sounds like you may have some usb sticks attached as well. Try removing all but the hard drive and then do the update. Let me know if that works.