Recent purchases not showing in rewards

Hi

I made a few Purchases through the xbox store last month but these are not showing in my xbox live rewards or my microsoft rewards.

Thanks in advance

Steven

:)

 

Beyond 96 hours.....

hi support, due to the recent sale on Xbox store I have made numerous purchases, all of which were more than 96 hours ago, my rewards status & money spent/purchases made, are not showing registered, and yes I've already checked my Microsoft account and all
purchases are listed there, help please.

 

Freedom rewards issue plus more

I played more than 3 games for 5 hours for freedom rewards but it only shows one game completed for 5 hours last month. I played Witcher Gwent card game, Roblox, Crossout and Powerstar Golf but i have only achieved 1 punch out of 3 games. Moreover I purchased
The Walking Dead a new frontier Season on 31st October but did not received any rebate and nor it's showing up on my pending rewards or recent purchases. I did not received Bing reward points for it as well, nor it's showing up in recent purchases. I did completed
Mixer quest last month for using it for more than 30 mins each week up to a month but did not received challenge badge nor gems for completing it.

 

Are there any specific offers you're looking for credits from? If you're looking for VIP rebates, keep in mind rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for January
purchases.

For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page.

 

Hello TNP FLUFFY,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
YOU! We've got your answer here." (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
as of July 2014.

MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
and December 2016. We did not recalibrate this year (December 2017). Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).