Recent 10K punchcard in Rewards App hasnt been applied to my points balance + Rewards...

Discus and support Recent 10K punchcard in Rewards App hasnt been applied to my points balance + Rewards... in XBoX Games and Apps to solve the problem; As the title says, I recently managed to complete the 10k gamerscore for 10k rewards points but have yet to see it be applied to my overall points... Discussion in 'XBoX Games and Apps' started by SaberRusty, Oct 23, 2020.

  1. SaberRusty
    SaberRusty Guest

    Recent 10K punchcard in Rewards App hasnt been applied to my points balance + Rewards...


    As the title says, I recently managed to complete the 10k gamerscore for 10k rewards points but have yet to see it be applied to my overall points balance.

    I have tried to address this on the support page for Rewards since the 20th on my laptop and on my phone, but every time I try to continue the process I get a message saying "Something went wrong on our end, please try again later", and trying to find help
    elsewhere is mostly fruitless as they don't cover the aspect(s) of Apps or Accounts that I am needing help with. If I do find something helpful it just directs me back to the Rewards support page...

    There aren't any applicable selections that I can make to talk to a member of staff as far as I can see either, so I'm sat here wondering what else there is that I can do, feeling annoyed that all that work may have been for nothing.

    Games & Apps should be ALL games and apps, not a collection of the current hot titles.

    At a stretch I could try Accessibility but even then I'm not sure that will be what I need.

    :)
     
    SaberRusty, Oct 23, 2020
    #1
  2. ezdoesit510 Win User

    Missing reward points

    If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions
    to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.
  3. Mistress Sara Win User

    Aprils Punchcard completion

    Remember the Live Rewards program is managed by a different company, and not Microsoft.

    -

    That's why there is a different support forum if you have problems/questions.

    -

    Right from the Punchcard FAQ:

    + I completed a Punchcard! How do I claim my Reward?

    A. If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions
    to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.

    -

    All i can say is sit tight for and see what happens around the middle of the month.
  4. CyberneticHFXHFX Win User

    Rewards punch cards not working correctly

    I figured, that whenever there are two Punchcards promoting the same video game, that conflict is true. It always happens if the Punchcards that require the purchase of content items/licenses is involved. The Punchcards that have been activated of the two are/remain functional. Then related other Puchcards can no longer be activated, because they share the same tags/flags as long as both Punchcards are (remaining) online/active. In order to negate this conflict for your future promotions of video games via Microsoft Rewards App for Xbox that way, you must set different IDs for the active states of Punchcards for equal video games. That way I missed out on some Microsoft Rewards Points, and most recently the one related to the Resident Evil Vil.l.age to play Punchcard, where its second conditions were achieved. This is not that much of a problem, with the loss of relative rewards, but the more is the fact, that this is troublesome, while it only negatively conditions our minds/thoughts.
  5. [EX] Win User

    Microsoft Rewards Didn't work COD Points offer

    Hi,

    it seems that there have been some issues with several punchcard offers the last few days.

    Just follow the link at the bottom of the Rewards site and contact the Rewards support.

    They'll sure give you the missing Rewards points.
  6. Smwutches Win User

    Reward points

    I'm not sure if there is currently an offer to receive points for that purchase, but you would need to check the Microsoft Rewards app on the console. Usually if there is an offer to receive points for a specific game, it's part of a punchcard and you have to activate the punchcard before the purchase to get the points.
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Recent 10K punchcard in Rewards App hasnt been applied to my points balance + Rewards...

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