Receiving error "This code cant be redeemed. It was purchased in a different region from...

My friend send me a gift card but i can't redeem it.

it say "This code can't be redeemed. It was purchased in a different region from your account."
how do you redeem the code from my friend that live in different region.

You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.

Hello Buggy,

Thanks for reaching out to the forums. We see you have an issue with codes. Unfortunately, if you are getting an error that the code cant be redeemed due to region. Then support is correct they are for another region. This is totally possible to happen even
if purchased from a local store. We recommend going to the store and letting them know the codes they have are for a different region. You can try the

code solution guide. But as the codes are for different region you will not be able to redeem them.

Thanks,

Brad

HI

i am having the same problem but i got the cde as a gift when i purchase discrd nitr 3 days ago please help me i cant find region

'''This code can't be redeemed. It was purchased in a different region from your account''

I recently purchased discord nitro and i got xbox game pass code with it but i cant redem it because of that error i mention before '

hi me and my friends are livin in the usa. im in california and he's on florida. im changed my xbox country on xbox.com and change my country on account microsoft.com. And i cant use my code error is "This code can't be redeemed. It was purchased in a different region from your account"

This code can't be redeemed. It was purchased in a different region from your account.