Received two suspensions

An account suspension completely blocks the affected account from being able to sign in to the Xbox Live service for the duration of the suspension. Account suspensions are issued for a specified duration, often of 1, 7, or 14 days, though egregious or repeated
violations can result in a permanent suspension.

Account suspensions may be imposed for a variety Microsoft Code of Conduct violations. This includes, but is not limited to:

• Offensive or inappropriate Xbox Live profile content
• Inappropriate in-game behavior or cheating
• Attempts to manipulate the Xbox Live service through network interference, feedback abuse, complaint abuse, or other system tampering
• Harassment of other Xbox Live users or impersonation of Microsoft staff or partners
• Attempts to exploit the Xbox Live Marketplace or Xbox Support for financial gain
• Account theft, phishing, or other attempts to defraud Microsoft or other player

If you are eligible for a case review: https://enforcement.xbox.com/home/howto#sub-topic0-6

An account suspension completely blocks the affected account from being able to sign in to the Xbox Live service for the duration of the suspension. Account suspensions are issued for a specified duration, often of 1, 7, or 14 days, though egregious or repeated
violations can result in a permanent suspension.

Account suspensions may be imposed for a variety Microsoft Code of Conduct violations. This includes, but is not limited to:

• Offensive or inappropriate Xbox Live profile content
• Inappropriate in-game behavior or cheating
• Attempts to manipulate the Xbox Live service through network interference, feedback abuse, complaint abuse, or other system tampering
• Harassment of other Xbox Live users or impersonation of Microsoft staff or partners
• Attempts to exploit the Xbox Live Marketplace or Xbox Support for financial gain
• Account theft, phishing, or other attempts to defraud Microsoft or other player

If you are eligible for a case review: https://enforcement.xbox.com/home/howto#sub-topic0-6

I know what they require im just saying they deleted my account of my xbox so i cant even play offline anymore

The two suspensions are not likely related. All complaints are investigated before being acted on. It is likely that you received the comm ban from one complaint, then received the account suspension for a completely different complaint. It takes time for
the enforcement team to be certain that a complaint is correct.

Hey there Jackeel66, the correct forum to receive a response about a suspension inquiry is Support forum "15 - My Live account has been suspended", however XBL Policy
Enforcement do not respond to length of suspension inquiries as per their
forum FAQ.

How long am I suspended for?

Suspension lengths can range between 24-hours and two weeks. Typically you can find the suspension end date by attempting to log into the account on the most recently used console. We will not answer questions about when individual suspensions are to be
lifted.

If it told you two weeks, it'll be two weeks from the time it was issued, or slightly less than two weeks since you received the notification of your communication suspension.

I'm assuming you mean your account has been either reset in gears only or you have received a perma ban/suspension. If you have received the first then yes you have to start over from scratch. If you got the latter of the two then you need to make your
way to the suspension forums to see what's going on.