Received legitimate email with wrong gamertag

Discus and support Received legitimate email with wrong gamertag in XboX Insiders to solve the problem; I post this here following advice from your tech support on the live chat. I received an email from [xbox@e.xbox.com](mailto:xbox@e.xbox.com)... Discussion in 'XboX Insiders' started by /u/Hipokondriako, Oct 18, 2025 at 10:53 AM.

  1. Received legitimate email with wrong gamertag


    I post this here following advice from your tech support on the live chat.

    I received an email from [xbox@e.xbox.com](mailto:xbox@e.xbox.com) regarding the age verification in the UK. The technical support has confirmed that the email is legitimate, no phishing involced.

    The issue is that it addresses me as "George44963", an ID that I have no knowledge of. I cannot even think of friends or relatives, and the tech support seems as confused as me as to how that got there.

    I would appreciate some help to know whether this was a mistake on their end, or if somebody has used my email illegitimately.

    Thank you.

    submitted by /u/Hipokondriako
    [link] [comments]
     
    /u/Hipokondriako, Oct 18, 2025 at 10:53 AM
    #1
  2. Xo S A M U oX Win User

    Pack Vip XboxOne FiFa14

    yeah, I think I put the wrong gamertag and can only be received once per email.? any way to know the gamertag you entered?,
  3. XBLRewards8 Win User

    Receiving Rewards Emails under wrong Gamertag

    Hello XB92AI,

    We see that the "Powries" gamertag has similar information to this current account, so it is likely yours, as you suspected. We see activity on this account as recently as April. You may wish to contact Xbox support to see if you
    can recover this account (support.xbox.com/contact-us), and once you can log in, opt that account out of the Rewards program using the opt-out link at the bottom of the MyRewards page. Since that account was more recently registered (in March), it is now the
    one being addressed in your emails. Your Rewards Account is still working as expected.
  4. Karachi King Win User

    XBOX Ambassador Problem

    Hi JayzEpic,



    As far as I know, the only way you can be removed from the Ambassador program is to receive some kind of enforcement against your gamertag (even something like a forced name change or an offensive bio).



    Your friends reporting you wouldn't have any effect unless there was a legitimate issue.

    Did you receive any other emails recently about action taken against your account?
  5. onyxishere Win User

    Chat Guy Told Me To Make A Message

    Also, if you are asking, once you've received a gamerscore reset you can not re-earn the achievements that you had on that gamertag prior to the reset regardless if they were earned legitimately or not.
  6. onyxishere Win User

    fake support survey e-mail

    The email is legitimate. They are just asking for your input on the results of your question. It doesn't matter if you posted your email to a forum. All that matters is the email that your gamertag is attached to or your contact preferences.

    PS. I got one too and they don't ask for personal info.
Thema:

Received legitimate email with wrong gamertag

Loading...
  1. Received legitimate email with wrong gamertag - Similar Threads - Received legitimate email

  2. How can I get the Xbox gold badge? I've had gold in the past but never received it

    in XboX Insiders
    How can I get the Xbox gold badge? I've had gold in the past but never received it: I didn't know the best place to ask submitted by /u/purdyferrari [link] [comments]
  3. Anybody received the Xbox insider badge yet ???

    in XboX Insiders
    Anybody received the Xbox insider badge yet ???: They announced the badge early June and here we are mid July. I’m not sure they are releasing it slowly ? Or that’s it? I have 6 years with the program and was just curious. I would love to obtain...
  4. Anyone else not receiving updates since the last update?

    in XboX Insiders
    Anyone else not receiving updates since the last update?: There’s no sound or banner for me on series X I’ve enabled all notification settings and even tried to set up notifications through the app but that won’t work either Any ideas? submitted by...
  5. Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...

    in XBoX Games and Apps
    Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...: I'm trying to purchase Xbox Game Pass, but I keep getting a "Wrong Region" error, even though all my system settings are correctly configured for Turkey. What I’ve already tried: Verified that...
  6. So, my elite series 2 controller went out on me, they received it 2 days ago per the...

    in XBoX on Consoles
    So, my elite series 2 controller went out on me, they received it 2 days ago per the...: I had this elite series 2 controller for a little under a year when it decided to just not turn on. It was fully charged when this issue occurred, so I put in a warranty order and Microsoft sent...
  7. I didn't received my reward

    in XBoX on Windows
    I didn't received my reward: So, using the points i I have accumulated, i bought the Sea Of Thieves Coins pack, i used the code, downloaded, but it didn't appeared in my account, the Sea of Thieves i have was bought on the...
  8. Today I was using LFG for fallout 76 and I received a 2 day com/multiplayer ban for my post...

    in XBoX Accessibility
    Today I was using LFG for fallout 76 and I received a 2 day com/multiplayer ban for my post...: The LFG post says "W: Salt 100 caps each or 6 salt for 1 bait. Camp by fishers rest" Salt is a uncommon cooking ingredient that is often bought on lfg from my understanding, bait is everywhere on...
  9. Unable to receive notifications from xbox app?

    in XBoX on Windows
    Unable to receive notifications from xbox app?: I recently got a new phone and am unable to receive notifications from the Xbox app even though all of permissions are the same and my phone setting are set to allow notifications. I don't know if...
  10. Minecraft: Not Receiving Java Edition when I own Bedrock Edition

    in XBoX Games and Apps
    Minecraft: Not Receiving Java Edition when I own Bedrock Edition: Hi. A long time ago, I purchased Minecraft For Windows, which is the same as Minecraft: Bedrock Edition. However, when everyone was getting Minecraft: Java Edition for owning Bedrock Edition, I...