Received gift from different region

Discus and support Received gift from different region in XBoX Sales and Promo to solve the problem; Hey I received a gift from a friend but cannot use/claim it as it was purchased from a different region, how would I go about getting it changed to be... Discussion in 'XBoX Sales and Promo' started by o Mr Punchy o, Aug 16, 2018.

  1. Received gift from different region


    Hey I received a gift from a friend but cannot use/claim it as it was purchased from a different region, how would I go about getting it changed to be usable by me?

    :)
     
    o Mr Punchy o, Aug 16, 2018
    #1
  2. That9Torres
    That9Torres Guest
    Game gifting

    Good day I’m interested in sending a gift to someone but they are in a different region can I gift a game from South Africa to Portugal using the game gifting system
     
    That9Torres, Aug 16, 2018
    #2
  3. onyxishere
    onyxishere Guest
    Cant download skyrim and other errors

    It sounds like your gamertag is set for a different region (country) than where you tried to download the item from. Some games are region locked and cannot be downloaded from a different region from which they were originally received. Sorry.
     
    onyxishere, Aug 16, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Received gift from different region

    Your friend would have to contact support for a refund and then rebuy it from somewhere where he can send one for your region. The gifting option is region locked and there is no way around that.
     
    Smwutches, Aug 16, 2018
    #4
  5. Smwutches Win User

    Received gift from different region

    Your friend would have to contact support for a refund and then rebuy it from somewhere where he can send one for your region. The gifting option is region locked and there is no way around that.
  6. Oraclea Win User

    Gifts from different regions

    Hi, I believe two of the main reasons gift giving is restricted to within the same reason are because of price differences across global regions, and because of different regional laws regarding digital purchases such as refund policies. I'm not 100% certain,
    but I believe these are main factors in why gift giving is restricted by region and might be impossible to implement otherwise on the current Xbox One storefront.

    Your best bet is probably to try to arrange for them to gift you the corresponding funds using a service like PayPal as suggested above if possible, and then use the funds to purchase the bundle directly. Hope this helps!
  7. NCR Baba Win User

    Gifts from different regions

    I haven't tried it myself but you could try to purchase it or a gift card from the Canada Microsoft site and then send him the code I believe you should be able to use your PayPal account to complete the order hope this helps
  8. OpticRJames Win User

    My friend bought me gift card And I cant redeem

    Hi, Wyatt. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

    I'm sorry if it was gifted from a different region the code cannot be redeemed successfully. Both the one who sent the gift and the one who receive it should be physically in the same region.
  9. XBF George L Win User

    gift uit andere region ontvangen [Translation - Gift from other region received ]

    Hello!

    Gifts are set up by region and will not be redeemable if it was purchased from a different region. Changing consoles region to another region falsely will not change the outcome. The only option would be to have the person that purchased the gift to attempt
    to reverse the purchase of the gift as the code will not be able to be redeemed in a different region. Refund Webform

    Hope this helps.
Thema:

Received gift from different region

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