Received Codes from Xbox Live for Gears of War 1, 2, 3, & Judgement, some don't work

Received a message from Xbox Live shortly after I redeemed Gears 4 UE with codes for BC versions of Gears 1-3 & Gears Judgement, the codes for Gears 2 & Judgement redeemed normally but the others give me an error when I try to redeem them.

Any chance I can get new codes for them?

:)

 

Gears of war 3 code Microsoft Support Code: 89706842

I received my free codes for gears of war 1, 2, and judgement but never received a code for Gears of War 3.

 

No codes for legcey Gears Od War

haven't received my codes for legacy Gears Of War 1, 2, 3 , and Judgement

 

Hey there ZachieBlade,

Sorry to hear about the issue with redeeming the codes. Have you tried the Prepaid Code Troubleshooting guide yet? Sometimes that can help out. Where are you physically
located currently? Does your account match the region? Is your console also connecting to Xbox Live within that region? Try to redeem the code on xbox.com HERE and let us know if you're also seeing the same error
message and error code. Please also post the error message and error code here as well.

Thanks!

 

Yeah, I have tried that. And yes, I went to that page. Here's what happens. I'm in australia, and yes my settings are correct otherwise I wouldn't have been able to redeem the other two codes that did work.

 

yes but did you answer the second question it's important

If your account region doesn't reflect your actual region that would be why

No new codes will work and you will continue to have issues

You can check it under commerce.microsoft.com

For the best experience with xbox live your account region must reflect your actual region

In order to change it you must go under my account and change your region on this website

FYI you must live in an xbox live region for it to work

 

Everything that can be set to Australia is set to Australia

 

Hey, Zachie! Thanks for both providing the error and where you're located. To ensure your account is actually set to Australia, we suggest attempting a

region migration. If you're able to do that, then try out redeeming the codes again. Let us know how that works for you!