Realms trouble

Hello!

I understand you are having trouble with Minecraft Realms take a look here ;Minecraft Realms FAQ

You can also visit
Get help with Minecraft and submit a request with Mojang to get further assistance with the different versions of Minecraft.

Hope this helps

If you're having trouble accepting invites or joining Realms, be sure that you are not using a modded game client, and are not using a resource pack that does not contain textures for the Realm buttons. If you are, switch to the standard Minecraft
game client, click Options, click Resource Packs, then return to the default.

Sorry to hear it. If you are having trouble with purchasing the Realm then please give Minecraft Support a try as they should be able to help you https://help.minecraft.net/

Hello SUPERIOR SERVERS,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.









Thank you for understanding.



Respectfully,



Microsoft Moderator

Hello SUPERIOR SERVERS,

Welcome to Xbox Forums. We appreciate you for sharing this with us.

We understand that you are having trouble purchasing a realm on Minecraft using a different account. I'll be happy to assist you with this.



Firstly, I would like to confirm if you are trying to purchase the realm on a console or on a mobile device? This information will help me provide you with the correct steps to resolve the issue.



If you are trying to purchase the realm on a console, you can try the following steps:



1. Sign out of the old account on your console.

2. Sign in to the new account that you want to use to purchase the realm.

3. Launch Minecraft and try to purchase the realm again.



If you are trying to purchase the realm on a mobile device, you can try the following steps:



1. Sign out of the old account on your mobile device.

2. Sign in to the new account that you want to use to purchase the realm.

3. Launch Minecraft and try to purchase the realm again.



If the above steps do not work, you can try clearing the cache and data of the Minecraft app on your device. Here are the steps to do so:



1. Go to Settings on your device.

2. Tap on Apps or Application Manager.

3. Find Minecraft and tap on it.

4. Tap on Storage.

5. Tap on Clear Cache and Clear Data.



After clearing the cache and data, launch Minecraft and try to purchase the realm again.



If you are still unable to purchase the realm using a different account, you can contact Xbox Live Support for further assistance. You can find their contact information on the Minecraft website.



I hope this helps! Let me know if you have any further questions or concerns.

Kind regards,



Microsoft Community Moderator