Realms Plus Subscription Expired - Nintendo Switch issue

Cheryl821 · Aug 28, 2021

I accidentally let my daughter's Minecraft Realms Plus subscription (Bedrock edition) expire (I lost my debit card and forgot to update it when I replaced it). I updated my payment info last night.

She can play on her realms on her laptop but is unable to do so on her Nintendo Switch Lite. When she logs in on the Switch under Realms it shows her Realm as expired.

When I click the little edit icon it takes me to a page with her worlds on her realm with the options to Play or Manage Realm. If I choose Play it says Realm Expired and then the options are to delete the realm or manage subscriptions. Manage subscriptions wants me to use mine coins to pay for a subscription again - obviously, I don't want to do this because I already paid for it.

I've been trying to figure this out for over 90 minutes and not having any luck figuring it out. Help???

:)

Cheryl821

Thanks. It has been almost 24 hours and I've logged in and out multiple times on all devices. This is SO frustrating.

Ricardo Lechuga

Almost means there's still time for the 24 hrs to complete, if doesn't works you need to contact Mojang as this is not on Xbox

Ricardo Lechuga

Hi Cheryl821! My name is Ricardo an independent advisor ready to help you with this situation!

Sometimes it takes around 24 hrs to update the information in all the systems you use to play, you also need to log out the game and log in again, to do this in some occasions it's necessary to reinstall

Lucas Lauer

Also, just a reminder that to play online on a Nintendo Switch, you must have a Nintendo Switch Online subscription. So this is a requirement for playing on Realms.

pasqualeeno

Have you an active Nintendo Switch Online Subscription? I ask this because I found the following Q/A on Minecraft Nintendo Switch FAQ:

Can I play Realms on this edition?

Yes, Realms is available on the Bedrock edition of Minecraft for Nintendo Switch. To play online on a Nintendo Switch, you need to have a Nintendo Switch Online subscription, so this is a requirement for playing on Realms. More information about Nintendo Switch Online can be found here.

Furthermore, can you post the entire error message (better a screenshot/photo)?

Realms Plus Subscription Expired - Nintendo Switch issue