Realms Plus content subscription not working on Xbox

Hi David--Wright! My name is Ricardo an independent advisor ready to help you with this situation!

If you purchase Realms Plus, you can access all the packs, your personal server, and storage from any device with Minecraft Marketplace if you’re signed into your Minecraft account.  

You must confirm that the Microsoft account it's the correct one, you can visit the site of Mojang support for more information also

https://help.minecraft.net/hc/en-us/articles/44...

With a 10-Player Realm (Realms Plus) subscription, you get all of the benefits of a Realms subscription and can also:

Play online with up to 10 friends simultaneously
Access a catalog of more than 150 marketplace packs that rotates monthly to provide fresh content

https://www.minecraft.net/realms/how-buy-realm

Hi DianeMcAdams! My name is Ricardo an independent advisor ready to help you with this situation!

Minecraft Realms and Realms Plus are subscription-based services that let you play Minecraft online with friends and family on your own personal server and, depending on the service, give you access to a catalog of Minecraft content, including skins, worlds, and resource packs. You can subscribe to Minecraft Realms or Realms Plus with the latest Bedrock Engine-based version of Minecraft found on mobile, VR devices, Nintendo Switch consoles, Xbox consoles, and Windows 10 computers.

If you play Minecraft on a PC (using the Java Edition), a separate Minecraft Realms subscription service is available. To learn more or to manage your subscription, visit the Minecraft Realms FAQ on the Minecraft website.

https://minecraft.net/realms/faq/

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Alexandre, in cases like this, the ideal thing would be to contact Mojang support so that they can help you.

https://help.minecraft.net/hc/en-us

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

To get a refund, please go here and copy the the order number https://account.microsoft.com/billing/orders/

Then use it to fill out this form https://support.xbox.com/en-GB/forms/request-a-...

After submitting, wait for an email on the status of your refund. You should get one within 72 hours and if your request is approved, you'll get your money back soon after. Refunds are processed in 3 - 5 days.