Really need help with the new Gamertag update. Not sure what else to do other than to...

Ok, I know the one you're talking about. Have you checked to see if your controller needs an update? I'm not really sure what else it could be, other than maybe the mic just went bad.

I'm not sure what else to suggest other than getting a new hard drive. Hopefully someone else will be able to answer this and help you out. I'm sorry that you are having this issue!

He did do that, it still says that he needs to purchase the game. I’m not sure what else to do other than to uninstall the disc and reinstall the disc. Thank you for the advice.

You are basically testing new updates for the console before everyone else does.

You are not really supposed to do anything other than use your console as normal and when and if the time comes give your feedback.

Not entirely sure of what is included in the programme as i didn`t sign up, but apparently one of the benefits is you can now use up to 2tb of external storage on your 360 while the rest of us are stuck at 32gb.

There will be loads more info online of what the whole programme includes.

I can't appeal the action as there are no strikes on my account. I'm not sure what else I can do.

Thanks, I'm really not trying to lose this gamertag.