Really my old spending does not count

Discus and support Really my old spending does not count in XBoX Rewards & Social to solve the problem; So after my Reward Account is finaly set to the correct region, you are NOT counting my spendings in the last 2 Years in that region! I spent a lot... Discussion in 'XBoX Rewards & Social' started by Little Joda, Dec 22, 2016.

  1. Little Joda
    Little Joda Guest

    Really my old spending does not count


    So after my Reward Account is finaly set to the correct region, you are NOT counting my spendings in the last 2 Years in that region! I spent a lot under my account in the last 2 years (in that region). There should be something you can do. Because I did
    all steps 2 years ago except waiting 24hours to reregister there was NO information about that point in the normal process referring to a region change. Thanks

    By the way this is not true: "Your total spend since 01/09/15: $xxx" Please verify

    :)
     
    Little Joda, Dec 22, 2016
    #1
  2. RippenHarra
    RippenHarra Guest
    Apps deeply disappointment

    Really does anyone not read fine print anymore before spending money on something?
     
    RippenHarra, Dec 22, 2016
    #2
  3. Stoyvensen
    Stoyvensen Guest
    Apps deeply disappointment

    [quote user="RippenHarra"]

    Really does anyone not read fine print anymore before spending money on something?

    [/quote]



    Nailed it.
     
    Stoyvensen, Dec 22, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Really my old spending does not count

    Hello Little Joda,

    We can only Reward purchases made in you Rewards Account region. Since your Rewards Account was not set to Reward the regional currency you were spending in, we cannot Reward those purchases.

    Your purchase total was likely showing "$xxx" due to your registration not being complete. I can confirm that your new account has been created, and is now tracking your purchases since registering.
     
    XBLRewards8, Dec 27, 2016
    #4
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Really my old spending does not count