Ready to install games missing

CoNn3r B · Sep 12, 2017

Alright. Before I had the recent update from the preview program I had over 100 games ready to install. I now have 6. I've tried a soft reboot, unplugging the console and installing my account again, as a test I deleted a game that I had already installed
and that's gone too.

From what I can tell the games left are from the account that is primary on the console but that should affect the amount of games I have while signed into my account.

:)

DarkNight201 · Sep 12, 2017

Missing games in ready to install

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.
Click to expand...

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

PURPLEKILLPANDA · Sep 12, 2017

Missing games in ready to install

I'm missing 180+ games from my ready to install list.

Only one game, APB:Reloaded remains.

gds1972 · Sep 12, 2017

Hi

Can you please confirm if you are an Xbox Insider?

If you are an insider this is a known issue and it should be resolved by a console software update that will soon be released.

HeatherFeather32

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

Hi there. This thread is very old, and it's very likely the OP has found their answer. If you have an issue you need some help with, I'd suggest creating your own thread so they community can help with your exact issue!

No, alot of us are having this issue and none of the above people have given me a plan of action that works for me. I don't know how to get my game that I downloaded and paid for. It's just missing.

Hordie

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

I actually achieved this without signing out of the primary profile there should be a new button (a refresh button I believe) to bring everything back.

Hi there. This thread is very old, and it's very likely the OP has found their answer. If you have an issue you need some help with, I'd suggest creating your own thread so they community can help with your exact issue!

TronSG

Hey guys. I think I've found a solution to this problem without a power cycle being required. Simply sign out of your primary account (that's the account that is automatically signed in when booting the console), and launch My Games & Apps. Scroll down
to the Ready to Install list, and click the Show latest items button. From there, all of your games should show up, and you're free to sign back in.

I think the problem stems from the preview update not automatically refreshing your game licenses.

WILDman260

All of my games are missing... hard resetting did nothing.

ArqoNut

yes me as well. over 100 games are missing plz help. lol this is not good.

Same issue for me :/

Ready to install games missing